H·TOP Palm Beach & SPA

Mesto raspolozhenija udachnoe, more ,supermarketi, suvenirnie larki - vse rjadom.Krasivoe mesto - Sadi Klotildi - v peshej dostupnosti/ 1km/. trehrazovoe pitanie za otlichnuju cenu...

Staff were great. Reception were helpful and lovely - checked me in at 3am(!) after problems with my transfer from airport (even saved me some dinner and bottle of water!); and they helped me find alternative transport back to airport for a good price as I didn’t want to use my pre-booked transfer. Bar staff always seemed friendly and smiling too. Location for the area is good. Less than 10 min walk to beach, 10-15 min walk into Lloret de Mar so in easy reach of coach station, bars, clubs and restaurants but you aren’t bothered by all the noise and people. Bus stop 2 minutes walk away (Lloret Fenals?) where coach transfers to/from Barcelona all pick up from and drop off at. Was put in a room with four single beds. Not a problem for me on my own, but so many beds in such a small space that there’d be nowhere for your luggage and couldn’t move around if there was 3 or 4 of you. Cleanliness OK. Although food was edible the quality was absolutely dreadful - like cheap, bad school dinners. Burgers were unidentifiable ‘meat’, pasta sauce was like cheap runny ketchup, bread always stale even at start of breakfast service, veggies had lost all colour, battered fish was floppy and soggy, even ‘local dish’ of veggie paella was too salty too eat and clearly out of a packet... Spirits from the bar also seemed to be heavily watered down - couldn’t taste any alcohol! Don’t go all inclusive. Include breakfast then eat out - lots of cheap places nearby and supermarket next door.

This hotel have the potential to be excellent and charge a few pennies more. 1. If they had a functioning air cond the ever so noisy rooms would be resolved, it is so difficult to sleep with all the noise of that main road in front of the hotel where people beep like mad and motorbikes race! The food was very nice, the all inclusive facilities were nice but the customer service can do with some training, the man that greet you at the restaurant said to my back “people walk in here like it was their motherfucking house” (little did he know I am native Spanish). The receptionists are so rude and unhelpful except for the guy that is half Spanish and half English (I can’t remember his name but I know his mum is from Manchester), I found him he was the only helpful member of staff so great on him! The location of this hotel is great (if only the rooms could have air cond).

Everything was as we expected, really good value for money, good food buffet style varied and plenty for all meals. Snacks also on buffet. We were all Inclusive drinks are good except for whiskey but we were fine without it. Rooms clean staff nice especially Carla from the bar.

Ecellent value