The Knickerbocker Hotel

The service and staff at the Knickerbocker were great, and the location on Times Square was a lot of fun!

The hotel can certainly use some updates. The carpet in the hallway and by the elevators on my floor was quite worn and should be replaced. Staff were very friendly and polite. One of them (can’t recall his name; he is a former marine, I think) went the extra length in assisting us all along. Very impressive. We arrived at the hotel too early and our King bed room was not ready. We were offered a double queen which we took so that we could put away our stuff and go out. There’s a big pillar when entering the room (which they forewarned us). We certainly won’t go for that room again in the future. We were also very impressed by the fresh fruit bowl with a variety of fresh fruit the first evening. We went to Whole Food to get fresh fruit the following two days. Location is great right in Times Square.

Personally you couldn't get a better location in New York Times Square. The hotel was a little cold for my liking, not perfectly suited to a family visit but rather as a business hotel. This is also reflective in the rooms and bathroom which doesn't have a bath.

We enjoyed our stay very much. The service, both the staff at the front desk as well as the room staff, are very attentive and helpful. Our room was well appointed, comfortable and spacious. Staff at the bar are also very friendly and attentive. The location is also perfect. We will stay there again.

My son and I went to New York City for the night to see Michael Bublé in concert, and staying at the Knickerbocker hotel made a great night even better! My son thought it was the most beautiful hotel he’s ever seen and lunch at the Charlie Palmer was delicious! The design aesthetic of the whole hotel and the room was really cool, although the smoked glass Walls of the bathroom might be a bit offputting for more than one person in the room, but it was still really lovely to look at! We would definitely stay again!