Hampton Inn & Suites Bellevue Downtown-Seattle, WA

Very average hotel. Our family with two kids stayed for valentines day weekend as a fun

The hotel was nice, fairly quiet and close to some shoping an restaurants. The prices were more than reasonable and i will stay here again if i am in the area.

I call ti fron desk because my tv doesn't work and the lady doesn't fixed the problem

One of the reasons i picked this place was because it was a pet friendly hotel, we had 4 adults and 3 service dogs i got told that next time in advance that their is only 2 pets aloud per room no matter service dogs or not. It would be nice to know these things as your looking to book rooms at there place. All other staff was nice but Mary, but the over all stay was nice. It would be really nice to have a pet area or signs. I also did not know i would have to pay a 50$ deposit i thought everything was took care of when i paid for the room online. But im glad i had someone with me to cover the 50$ & even after 72hr it still hasn't got back in the acct and nothing was damaged in the room.

Was a nice hotel, pool was open by reservation. The boys and I enjoyed an hour of family time in the pool to ourselves... friendly staff...

Receptionist at time was pretty cold, not friendly. I expected better service from a hotel like this. Bathroom was not cleaned very well, there was quite a few hair strands in shower and sink drain.

I called the hotel before booking to make sure pool was open, they said yes never informed me that by appointment only like others hotels did when i called them. When checking in no information was given as usual. I travel a lot have an airbnb property and know customer service is crucial. Receptionist was not friendly or welcoming. After finding out (late) that pool was open based on reservations she said no availability were opened. I saw the list and had openings she said she had to clean the pool I was in the gym and seen how she didnt clean the pool like she said in between guest using it. She looked angry at all times responded in an unwelcoming manner. I was charged extra for parking which on website it stated free parking. When checking in i get information about breakfast times and she didnt informed me of anything just the extra charges for parking gave me the key was very short and rude. 😒

The stay was just like my previous stays... Excellent. The staff really goes out of their way to make you feel special and comfortable.

Front desk staff, Mary, was absolutely rude upon check in. My second night staying here. Breakfast staff was more focused on Ipad playing a show than helping with breakfast (which she was only allowed to serve due to COVID). Not a bad hotel, but some terrible staff

Hilton did a good job