Grand Hotel Resort Ma&Ma

Overwhelmingly excellent. Great hotel, staff friendly and professional, great breakfast, and restaurant. Pool great. Free parking. 5 mins from town. Only constructive feedback (which was only very a minor annoyance) was that the gym opening hours were bizarre (9-13, 15-21). Given that breakfast was 7-10:30 this essentially means that we couldn’t workout pre-breakfast which was for us the only time we could do it.

Struttura molto bella, stanza spaziosa con vista. Piscina piccola ma in bella posizione. Colazione abbondante. Personale preparato. Peccato per la mancanza di una spiaggia privata. Abbiamo cenato in albergo una sola volta, menu’ pretenzioso e aldisotto delle aspettative.

First point - 5 star hotel and I paid for it. Not worth the cost versus benefit. Numerous discomforts. I will report only one. SPA swimming pool empty. The SPA manager wouldn't let me in. She said all the vacancies were reserved. I questioned the absence of clients in the SPA pool. She said she was not my accused and could not release my entry. Remembering that the hotel is 5 star and I paid dearly for this service. I went to complain at the hotel reception. The receptionist asked me to return to the SPA and enjoy the services. I just wanted to relax by the pool and nothing more. Anyway. The SPA manager put rolled towels on all the loungers and simulated overcrowding. Sounds like a joke, but it was true. Grand Hotel Resort Ma & Ma needs to improve service and train its staff. Another point at 7:00 AM began a gigantic noise in the corridor of the rooms on the third floor. Painting the walls hahahaha ...

La struttura è moderna e ben tenuta, ma le camere non sono all'altezza di un ***** L. Il menu proposto dall'hotel a prezzo fisso non è all'altezza di La SPA è anch'essa ben tenuta, ma povera nei servizi.

Ottima location, silenzioso, personale accogliente e disponibile

Avons passé 4 nuits dans ce bel hôtel très moderne. Le personnel est pro. Avons profité de la salle de sport, du SPA et de la piscine qui très agréable. Petit bémol notre chambre donnait sur les poubelles de l’hôtel donc pas très chic mais l’hôtel est relativement calme dans l’ensemble .

Séjour très décevant! L’hôtel n’est pas à la hauteur d’ 5 étoiles. Le personnel n’ est pas formé. Petit déjeuner pas plus au niveau d’un 5 étoiles...

Schön eingerichtet Frühstück sehr exklusiv qualitativ hochwertig . Negativ ist das mit Wellness geworben wird und das nachher 30€ pro Person extra kostet

The hotel is nice and well kept. We ordered a deluxe room and got a nice room with a view and a large terrace. Note you have to book spa in advance or there may not be availability. The restaurant is nice/OK without being special - they could elevate the experience by dimming the bright neon lights and light the candles on the table. Breakfast is OK but lacking the service you would expect from a 5-start - like freshly made omelets and a fresh eggs and bacon.