Нашли дешевле?
Сообщите нам об этом, и мы вернем разницу.Дополнительная информацияОткрывается в новом окне.
Курорт только для взрослых с оздоровительным спа-центром в пределах легкой доступности от конференц-центра, около такого известного места, как Малекон
The accommodations were excellent and the hotel is centrally located (about a 30 minute…
4 февр. 2021 г.
It was wonderful. Only two complaints -- the hot tub was cold and the thermostat did not…
12 янв. 2021 г.
Объект размещения сообщает, что придерживается следующих правил в отношении уборки и санитарной обработки: Interek Cristal (международная независимая экспертная компания) и Safe Travels (Всемирный совет по туризму и путешествиям (WTTC)).
Помните, что если набрать 10 штампов, можно получить 1 бонусные* сутки
Спа работает ежедневно. Гости, не достигшие 18 -летнего возраста, не допускаются в спа.
В этом отеле есть смежные/соседние номера, которые могут быть предоставлены в зависимости от наличия. Для того чтобы запросить смежные/соседние номера, свяжитесь с отелем напрямую по телефону, указанному в подтверждении бронирования.
В номера допускаются только зарегистрированные постояльцы.
Гости, не достигшие 18 -летнего возраста, не допускаются в спа.
Этот объект размещения сообщает о том, что в настоящее время в нем принимаются следующие меры: усиленная уборка и обеспечение безопасности гостей.
При уборке объекта используются дезинфицирующие средства и между заездами гостей поверхности в общественных местах протираются дезинфицирующим средством
Социальное дистанцирование; использование персоналом средств индивидуальной защиты; периодическая проверка температуры у персонала; возможна проверка температуры у гостей; гостям предоставляется антисептик для рук.
Объект размещения подтверждает, что выполняет следующие рекомендации в отношении уборки и санитарной обработки: Interek Cristal (международная независимая экспертная компания) и Safe Travels (Всемирный совет по туризму и путешествиям (WTTC)).
Примечание. Культурные нормы и правила для гостей могут отличаться в зависимости от страны и особенностей отеля. Приведенные здесь правила установлены отелем.Следующие услуги требуют резервации: массаж и спа-процедуры. Резервация осуществляется перед прибытием по телефону, указанному в подтверждении бронирования.
Имя на кредитной карте, используемой для оплаты услуг при регистрации, должно совпадать с именем основного жильца, указанным при бронировании номера.Этот объект размещения принимает к оплате American Express и дебетовые карты. Наличные не принимаются.
Мы включили все доплаты, предоставленные нам объектом размещения. Однако сборы могут варьироваться, например, в зависимости от продолжительности проживания или от забронированного вами варианта размещения.
will never stay anywhere else in Puerto Vallarta. We were treated like family members the whole time very great service and wow so clean and sanitary.
gary, Поездка на 4сутки, 10 янв. 2021 г.
Отзыв гостя, который забронировал на Hotels.com
This was one of the most amazing place that I have ever been too. We travel a lot to different places. But the service we got at the VIP Cabana from Manuel and Carlos and David was the best you can possibly get anywhere that we have traveled too.
Jose, Семейное путешествие на 7 суток, 29 нояб. 2020 г.
Отзыв гостя, который забронировал на Hotels.com
We had a great week staying at Secrets. They were not over the top with covid restrictions and we still had a great time. The restaurants were very good. Only complaint was they do a hard push on a timeshare presentation when you check-in.
Kyle, Поездка на 8сутки, 15 нояб. 2020 г.
Отзыв гостя, который забронировал на Hotels.com
Everyring is perfect boutyfull Service and bulding
Романтическая поездка на 14 суток, 7 нояб. 2020 г.
Отзыв гостя, который забронировал на Expedia
Nice looking resort but could be so much better. Had a swim out room on the Secrets side and wouldn’t recommend it. The pool waters pretty chilly. Had an iguana relieve himself on the pool ledge and tried in vain to get it cleaned for two days. View was not great either from the swim out. The food was ok. Nothing special. I’d say Bordeaux, their French restaurant was the best. Drinks throughout the hotel weren’t great. I had the worst Old Fashioned I’ve ever had. All others were mediocre. The main pools were nice. The grounds are well kept. Most of the staff was good. The one exception was the pool swim up bar bartender. We were with a large group and periodically would order shots or several drinks at a time. On several occasions he was noticeably upset over having to prepare the drinks. I tipped him $20 one day and his attitude only slightly improved. The liquor selection was not the best. At one point the pool bar ran out of tequila and couldn’t make a margarita. Running out of tequila in Mexico is like running out of snow in the Antarctic. Music by the pool wasn’t great either. Song selection was good but it seemed like the DJ was a staff member they gave a 20 min tutorial on how to use the equipment. Puerto Vallarta was really nice. The romantic zone earns its name. Overall had a good vacation mostly due to our attitude of not letting the aforementioned issues ruin our fun. Mind you, this is my first bad review ever.
El, Путешествие с друзьями на 4 суток, 30 окт. 2020 г.
Отзыв гостя, который забронировал на Expedia
Very nice property. The property next door is not. Roosters and a bus depot lots of noise. Obviously there isn’t anything they can do about that
Jonathan, Путешествие с друзьями на 4 суток, 21 окт. 2020 г.
Отзыв гостя, который забронировал на Expedia
The property was nice, the food was great, and the staff was friendly... The problem was there invasion of privacy, they would require you to wear a mask walking in the restaurant, in the lobby, and even to go to the bathroom... They also would take your temperature when you left the resort or would try to enter...I do not think guests should be forced to wear masks, or have there temperature taken, for this one reason I will travel to places that do not have these restrictions... The masks do not make me feel safer, but actually make me feel very uncomfortable, and they are not doctors and have no reason to take every persons temperature and require cloth masks...
James, Путешествие с друзьями на 6 суток, 19 окт. 2020 г.
Отзыв гостя, который забронировал на Expedia
Secrets was an excellent place to stay. The staff was very considerate and hospitable. Our room was clean and had a balcony and an amazing view. There are many different restaurants to choose from. There was always some sort of activity to do- paddle boarding, kayaking, fishing, volleyball, water aerobics, etc. It was very easy to get transportation to and from the airport as well. Oscar G. treated us very well and helped us out quite a bit.
Dana, Путешествие с друзьями на 4 суток, 17 окт. 2020 г.
Отзыв гостя, который забронировал на Orbitz
Pros: Nice hotel. Amazing views. Great spa. I also have to give a shout out to the very few staff members who were friendly and empathetic while we stayed there. Lenny, Jean, Saira, Humberto, and Alba were top notch and other staff can learn a lot from them. Cons: Horrible customer service throughout. I slipped while trying to get into the pool. It seems someone applied sunscreen and it was much slippery than usual and I went flying into the pool. While trying to catch myself, I dislocated my arm and due to the adrenaline and embarrassment I did not feel it. I swam and it popped back in, but it was still painful, sore, and left my arm a bit swollen. When I went to go tell them at reception, they immediately blamed me EVEN THOUGH I was just going to tell them to be careful and that a small gesture as a sign saying it was slippery would suffice seeing as the first day there they also gave me food with fish even though I told them I had a fish allergy. At the end I ended up paying $2000 after their in-house doctor saw me and sent me to their "private clinic that accepted my insurance" when they actually didn't. They didn't even have the courtesy of paying for my taxi. The next day nobody asked me how I was doing. The staff actually looked the other way and avoided all contact with me. They didn't even have the forms I signed ready for me or even offered them. I had to ask for them and even then they gave me a hard time. I just needed them for my insurance. Worst place ever.
Nelly, Семейное путешествие на 9 суток, 16 окт. 2020 г.
Отзыв гостя, который забронировал на Expedia
Whatever you do, DO NOT get the breakfast plan. IT IS A SCAM. None of the restaurants or bars in the hotel allow for you to even purchase drinks or food if you do not get the all inclusive. If you do take off your bracelet for whatever reason (ours was bracelet was too tight) - BEWARE! They will charge you $100 per person per day (more than what the all inclusive costs per day) even if you did not eat or drink anything and will not tell you that until you check out. Then they held us hostage by not allowing us to leave the resort and threatened to call the police and have us arrested if we did not pay. Overall, the hotel staff (especially the pool bar and room service) was unattentive and really did not seem like they wanted to be there. Would not return again.
Семейное путешествие на 3 суток, 8 окт. 2020 г.
Отзыв гостя, который забронировал на Expedia