Casa Primavera Hotel Boutique & Spa

Beautiful hotel.

Property was very accessible to the downtown and to airport

The staff was very kind, the room was comfortable, big

very clean! everyone is so nice and accommodating.

Really beautiful property, amazing margaritas (seriously best we had in town!), loved the pool, very accommodating staff. Only two disappointments overall: the spa was non existent (they said it was just indefinitely closed), and the second frustrating thing was that everyday the rules changed. We were told the restaurant / bar was open until 10pm, and went at 8:45pm one night, and were told it was closed. Also was told the hot tub (which you have to reserve) was open until 9, and another day 8, and one day 10pm. The shuttle is helpful, and the driver was wonderful, but it's supposed to leave every hour and isn't super consistent. Overall though, this hotel was so beautiful, felt VERY safe, clean, and a nice place to rest and relax, a little away from the city center.

Room was nicely decorated and clean but staff is not so welcoming at all

El hotel es acogedor, tiene buenas instalaciones, las habitaciones son cómodas, lo genial es que tienen transporte al centro cada una hora lo que facilita la estadía, ya que está un poco alejado para llegar caminando. El Sr. Felipe muy amable en el trayecto nos fue explicando un poco de San Miguel de Allende. Lo único un poco incomodo es que en las habitaciones se escucha demasiado el ruido del 2 piso en la noche.

Cleanliness was the main area of dissatisfaction. Beds were uncomfortable making noise when turning around, towels were some what stained, the upholstery of the furniture was worn off, stained and dirty

Our room was beautiful and spacious. We had the king suite on the first floor and really enjoyed staying in the room. The pool was also very nice, as well as the decor of the hotel We didn’t like the food at the restaurant. Service was slow and the breakfast was edible but would not eat there again. Eggs tasted like they were premade, not fresh. I recommend they serve some kind of buffet with good food instead of their current offerings.

The hotel itself was spectacular! Classic look, great location, good price, fabulous suite with a fireplace, and Felipe (an employee who couldn’t do enough)! The restaurant, especially the staff, was very disappointing. Inept might be a better word. The SPA was closed...IT’S CALLED “HOTEL & SPA” The shuttle was nice, but on different schedules. One afternoon we took the 1800 one, the next day it didn’t run until 1900. Etc. I know, it’s Mexico.😉