Hotel Taj Resorts

Гостиница Hotel Taj Resorts - симпатичная гостиница с приятным ресепшеном и учтивым персоналом.У нас был уютный номер со всеми необходимыми банными полотенцами (гель, бальзам, мыло). Номер ежедневно убирали. На верхнем этаже отеля есть ресторан с видом на Таж Махал. Также есть бассейн. Завтраки достаточно сытные. Зал для завтраков находится рядом с сувенирным магазином. До Таж Махала можно дойти пешком за 10 минут.

Семейный отдых с маленьким ребенком

On checking in we were greeted by unsupportive staff which not only have limited information but also tried to overcharge us. On our way to the room we noticed that the hotel floor was broken and the walls had cracked. There was someone plastering over this at the time. In entering the rooms we checked out bedding which was filthy. On reporting this, they sent someone up to check them but they argued with us regarding their conditions. Replacement bedding was reluctantly provided but it too was filthy and stained with blood. To say that you can see the Taj Mahal from the roof is a joke. The hotel is pretty much marketing their whole premises on this point. Their name is also a misuse of the Taj name which are a reputable hotel chain in India, this misled us when booking. Given the poor service regarding assistance with our travel plans we visited a nearby hotel who were more than happy to help us for a small percentage of the price which we were quoted at Taj Resorts. I would avoid this place at all costs!!

The staff are very friendly and the location is great for the Taj Mahal but I am afraid the hotel itself needs a lot of updating. It’s all a bit rundown in the bedroom, hallways and dining area. The breakfast wasn’t good because it wasn’t fresh and the choice was limited. The manager was very good in that he moved my room because I wasn’t happy on the lower ground floor

LIft was broken so we and the porter were trapped in tiny space for 10 scary minutes. Hotel personnel wouldn’t let our driver call the room and told us to use their driver instead. Only good thing was great location near the Taj Mahal east gate.