Seraphine Kensington Olympia Hotel

The staff was very friendly and accommodating. We enjoyed our room and the breakfast was a great continental selection. This is a great place for those who are planning to spend the day in the city and have a comfortable room to come back to at night

The receptions was really helpful and as a mater of pride showed me another room for comparison . The rooms are clean and tidy and the bathrooms modern . I had intended to go out for breakfast but on checking the food choices I had breakfast in and am glad i did. The hotel is a buzzy place and i would recommend this to almost anyone ( although there did seem to be a lot of stairs involved though cause a problem for some customers .

Always love stay at Seraphine Olympia. Lovely helpful people at reception. Rooms not huge, but they have all I needed. Great location! Holland park so close for a run, and Phillies cafe for the best coffees.

Staff were lovely and attentive. Bed was comfortable, but condition of furniture was bad. TV had a line through it and the shower curtain needed changing. Overall, good for a budget bed, but don't expect bells and whistles.

Only redeeming quality for this hotel is it’s super nice and friendly staff. They seemed cheerful and helped me with a few stuff. Everything else is hell. Shower needs an update. Bed is so uncomfortable and had hair underneath the sheets. Fake windows in the room, only real window has a broken curtain that won’t open. This hotel being put as a 4 star hotel is a joke.