Hotel Dali Ejecutivo

2nd night there was kind ond noisy, overall it was ok

The hotel overall is in a good location. Walking distance to stores and cathedrals. The people who work at front desk are not nice or approachable. Staff during graveyard was a lot nicer then during the day. I was there for 3 days, I didn't want my room to be cleaned until the second day, WORST MISTAKE... The day after we allowed someone in the room our suitcases were went through. $100 is missing from a suitcase and someone also took change I had in jacket pocket that was hanging on a chair. Another thing that I had me shocked was cottonelle wipes..Why would you take butt wipes? When we approached the manager about this he basically said it was our fault for not putting it in the safe. But mind you, they have a key to the safe. Even though you punch in your code. The guy came and oped our safe with a Master key. I honestly felt that when you stay in a hotel room you and your belongings should be safe. The bellman/concierge also hook you up with drivers.. But they RIP you off too.. We were charged quadruple the amount for a tour. We only found out because I booked one on my own for $2000 pesos less. The guide told me that they over charged me. This hotel also charged me for a iron and toilet paper...

Room felt too hot, we would turn on the AC and it will then get too cold. One is not able to control the AC temperature. Bed sheets were too thin, not warm enough. Lighting in room is very low. Overall rooms are nicely decorated and staff is extremely friendly.

Mr. GUSTAVO at the front desk was amazing very professional and extremely friendly hotel is awsome location superb only bad mark no coffee maker on room nor ieoning board and you have to leave or cash or ID at front desk to borrow one not good for such an amazing hotel makes them look cheap or ghetto other than that a perfect 10!!!