Hotel Dali Ejecutivo

I was not allow to have friends over at my room. I was visiting Guadalajara and cousins were stoping by to say hello and catch up and I was not allow to have them over at my room. They were rude and area was unsafe I needed up leaving earlier than I booked my hotel and management didn’t want to work with me on a refund even a one night.

We truly enjoyed our stay at this hotel, is close to everything. We did all of our sightseeing by foot with my 85 year old mom & she loved it. The only issue I had was that the walls are paper thin and every time guests walked up & down the hall it sounded as if they were in our room. We could hear their entire conversation & it made it difficult to sleep. The staff was great, the restaurant was not to my liking but there are tons of restaurants near by. The hotel has 2 entrance facing two different streets which gives,you the option of seen different parts of the neighborhood. A nice place to stay with the family.

The hotels location is perfect if you need to be around the downtown area. The staff was very friendly and accommodating. The rooms were clean and had a modern feel to them. The breakfast buffet had a good variety for everyone in our group and was delicious.

PLEASE READ: I rated this hotel as good to make sure that they would post my review. We had the most TERRIBLE experience at this hotel! There were three of us staying together in Guadalajara for a dance conference- at first the hotel seemed great but here’s all that happened -as soon as we stepped onto our floor it smelled like weed - the same day we checked in we were being kicked out for smoking (which we weren’t), I had to tell the front desk aren’t multiple times that we were not smoking and even asked for her to send someone up to check (which she never did) until she finally she stopped calling -our room service dinner took over an hour and a half and when we got it, our orders were wrong and even what they charged on the ticket was wrong -for the first 3 days our room was not cleaned- the housekeeper was putting “do not disturb” signs on our door to avoid cleaning -The last day of our stay the food from the breakfast buffet gave us all food poisening -I asked the housekeeper for a towel, and she very rudely responded with “are you guys almost leaving? I’ve had to clean your room everyday” -there was no thermostat in the room, it was always too cold or too cold. Although the lobby personnel was very nice and welcoming it was the experience I’ve ever had at any hotel.

Excellent location. The hotel is very comfortable. The rooms are spacious. The majority of the staff are welcoming and customer service oriented.