Radisson Blu Okoume Palace Hotel, Libreville

It was okay. Room service was very upsetting. Waited forever for food - it never came. Called and apparently they did not understand what I ordered. They tried to make it up by giving me food for free.

There was no airport transfer upon arrival inspite of having confirmation from hotel. Upon complaining the Manager said he will revert but never did until now. None of the ATM's inside (3 of them) work. Neither does the hotel offer conversion service. In a over 100 rooms hotel, it appeared that occupancy was just 10%. Check out was terrible and took 25 mins as the hotel's card swiping machines didn't work!!!! WOW... Radisson class....

Very nice stay .. friendly and very professional people

Great patio, pool Comfortable clean rooms and beds Staff impeccable

Great hotel - very close to the airport and super clean. Nice helpful front desk - great to set up cabs etc.

Great hotel - best in Libreville by far. Great staff that know all the restaurants nearby and around!

The trip was good and I did whatever was planned.

When I arrived at the Airport in Libreville, the Immigrstuon Officer demanded that I pay him a bribe, even though I had a valid visa. I demanded that he call the Radisson Blu hotel and Nzaba Reiche Nellia, the Hotel’s Airport representative was extremely helpful in getting the situation resolved. She also helped me find another flight to depart from the ROC earlier than I had planned and gave me excellent suggestions on how to find the places I was interested in visiting. Without question, my stay in the ROC would not have been the same if it hadn’t been for Reiche. On the other hand, I found the restaurant staff very unhelpful and rude when they discovered that I only spoke English.

Service is OK but not great compared to other RADISSON I know. As an example due to COVID there are restrictions in place downtown and all reception desk employees have different opinions about what these restrictions are, opening the door to troubles (ex : walking on the beachfront)

Comme toujours, changement de chambre à l’arrivée: la clim était HS. Les autres fois c’était des cafards, la douche bouchée donc sdb inondée. Le service laisse à désirer. Il faut relancer 4/5 fois pour avoir le plat commandé. La blanchisserie ne font pas ce qui est demandé. En général ils mettent sous sac plastique les vêtements et cintrent les chemises et pantalons. Parfois les chemises viennent sous plastique (c’est top pour la valise). J’ai demandé à ce que tout soit sous plastique: tout était cintré, même le teeshirt. Bref, au bout du 10éme séjour, j’ai l’habitude...