Muri Beach Club

Front desk staff was not helpful and seemed passive aggressive. We happened to be there during a torrential downpour where the water from the taps (shower, sink, toilet) turned dirty brown. When we asked, the manager said it was definitely not drinkable. But we had to ask, there was no communication about this proactively. Was pretty disappointed about how they handled this situation. We know they had no control over the weather, but they could have been more proactive to address this issue with the guests. Staff at restaurant were GREAT! Friendly, remembered us, looked after us. Our room was an absolute beachfront room (2nd floor) but was definitely NOT worth the expensive upgrade. The lagoon is nice but the property is right at the edge of a park where many folks come and set up right in front of the property. Expected since the beaches are public property, but should be known if you are expecting any privacy. Also, when the cruise ship was in port, there were masses of people that came to the beach and took over the lounge chairs for the hotel. The hotel staff did not monitor this situation and my wife and I had to find another place to go because there were no lounge chairs. Multiple people with cruise ship towels and bags sat right in front of hotel staff (and our rooms) on the loungers and chairs supposedly set aside for paying guests. Would expect better customer service. Stayed on Aitutaki for the same amount and was blown away at the difference!

Great location, clean facilities, can use the lounge and facilities even after checking out. Pool is nice size. Restaurant has great options. You can eat up in the lounge area while lounging on the sofas or watching the lagoon. Staff is friendly and accomodating. We really enjoyed our time here. Parking on site free of charge. Really sorry we haven’t tried the spa as closed on Saturdays. They can book trips and tours for you so very convenient. Again great location in front of the lagoon and only 400m from Muri Night Market so you can walk around. Free use of kayak, snorkeling gear and paddle boarding.

Location was great , it’s I nice place to stay , friendly staff but there was a wedding on on the Saturday and the restaurant was closed to guests so we had to go elsewhere and as it was my husbands birthday we were planning to have a nice dinner in the restaurant so I thought that was a bit unfair , they did offer roon service be it was to nice a evening to be stuck in our room. If you’re planning on staying here I’d check there are no weddings first

Great location and service. Hotel could use a bit of updating.

Great hotel and food was really good. Best beach on cook island. Could not have asked for a better place.