Garza Blanca Preserve Resort & Spa

It’s a nice hotel and the room is big.we stayed in tower 4. The room have big patio with hammock. Very relaxing vibe. Would like to stay more days. Only from the lobby to the room is a little distance, need take the hotel shuttle or walking 5-10 mins. Recommend to anyone who wants to stay few days. And enjoy the room service with the view is memorable.

Pools were amazing! Comfy beds and beautiful beach. You can’t go wrong with this place whether it be for family, couples or large groups. This place has something for everyone.

Even check in late still 2 hours past due and room not ready! Construction going on next doors so 8-5 hard to relax. So many service mishaps however stuff very nice and pleasant. We got kicked out from Mousai hotel roof top after we ordered drinks since we were not guest of that hotel. Hotel beautiful but with all the negatives not worth of the price

My girlfriend and I checked in on Thursday May 17. I never leave reviews, most experiences meet at least the lowest bar of service and I never want to penalize someone for having a bad day. But this is pretty much the worst I've been treated at any 5 star property ever. We are 2 busy execs from NYC and all we wanted in life was some peace and quiet, the sound of the ocean waking us up gently in the morning to restore us from a few months of very intense busyness. Not to be at Graza Blance. We are given a room that sits directly over a construction site next door. Construction starts at 8am every morning including today, Saturday. I don't fault the property for the construction, I fault them for NOT TELLING US about the construction and giving us an option for a quiet room. It's completely unreasonable to expect a guest to pay thousands of dollars for a spectacular room with panoramic views, only to have to wake up to the sound of a full construction site (backhoes, bulldozers, chain saws etc.) Every single morning. We are crushed, this will be our only vacation this year it has been completely ruined. Less significantly, there were crumbs all over they coffee table when we checked in and here, 2 days later, crumbs are still there. We're black, lesbian travellers, could this be the reason for putting us in a room directly over a construction site without telling us? Without even an apology or fore warning? This was one of 3 choices for vacation this year. Wrong choice.

Impressed with the hotel. Everything was perfect, spacious rooms, greeted with a nice champagne and chocolates, wonderful pool and beach, amazing breakfast. Must return!