Mercure Versailles Parly 2

It was old

It was a fine place to spend one night before visiting Versailles. Nothing special but a bit more space than other hotels in the area.

Great as a stopover hotel for us but nothing much within walking distance

Great location to visit Versailles and great value. Breakfast included was a bonus.

It was a worse experience. After 5 hours driving arrive at 2:10 in the morning on 20/5 when we open the triple room door then find someone sleep inside. Back to the reception after one hour we finally get 2 rooms for sleeping. We would like to talk to the manager when we have breakfast but the staff just says you have got 2 rooms already then nothing else. How can we get compensation,make up or apology after paid? I can't understand the respond from a 4 star hotel named as Mercure.