Element Las Vegas Summerlin

Beautiful room, amazing kitchenette fully stocked with cooking utensils and dishes; very super comfortable bed, great shower with rain shower head AND hand-held wand [love that! so rare in hotels!]. Free wifi with no sales pitch!

This is a great-looking hotel with a few service issues. We were assigned a room that didn't exist. Fortunately a team of wonderful housekeeping staffers were there to help us and notified the front desk. It took a few minutes for a manager to arrive. He was very concerned and made sure we got to the right room with the right keys. However, the clerk at the front desk, who was the one who gave us the wrong room number, never apologized or had anything to say when given the opportunity later on. In fact, my husband had to go to the front desk to get ice - there was no ice bucket in the room nor do they provide them. We had to improvise with our own cooler. Aside from these problems, we liked the overall appearance of the hotel and our room was lovely.

We really enjoyed this location. Off the strip, more cost effective for a nice place. And close to the places we were going. Having a Peets coffee next door was a major bonus too.

The best hotel we’ve been in Great value for the money paid The rooms are fabulous, the gym is great Really good breakfast and the service is over the top.

Room was not made, took extra effort just to get towels, leaky kitchen sink with lots of water on floor, room phone did not work (had to use personal cell to call front desk). Only real help came from the Housekeeping staff.