Lambert Inn Уитиер

One night stay to attend a Friday evening event, we didn't want to have to drive home late. Check-in was quick. Lady who greeted us was friendly. Room was clean, could alot extra pillows...many hotels have 4 pillows per bed...and more towels. It was quiet. Appreciated the fridge to keep our drinks cold. My wife has special dietary needs and we took her beverages and snacks along. Only con was that I had asked for ADA room and was told they only had two and one has only 1 bed, since I'm disabled we usually take along one of our children to help my wife, hence the need for two beds and disability accessible. We were however on the first floor. There were only two handicap parking spaces near the room we stayed so when we returned from our event in the evening I had to be dropped off near the room and our vehicle parked farther away. Oh, when we checked out forgot to get a bill. Though we should have remembered to ask for one, we should've automatically been presented with one...this is usually standard for any hotel, don't want any surprises when I receive my statement. Overall, our stay was uneventful, we would stay there again.

Horrible customer service. I was outside looking for my room key and the manager came out and asked me to leave before he even asked me if I was even a guest there. I told him my room # and instead of helping me I was accused to lying like I was some bummer trying to sit on the patio chairs.

In my last 30 years of travelling, the worst hotel ever. Owner was rude and clearly stressed out and overworked. Her behavior was condescending and her son was reasonable person. Rooms cleanliness was bad, and bathrooms were filthy. Not sure why i ended up booking this room for three nights. i had to checkout immediately next day. Horrible experience overall.

Good

Its around 24 miles from Universal and LA Downtown. If you want to save money and can drive , this is the place. Nice hotel with all required amenities....