Movenpick Resort Aswan

Very beautiful property. The food was excellent as well.

The setting for this hotel is beautiful, especially because you have to take the ferry over to it. The staff are welcoming and super helpful. However the hotel needs some TLC. Rooms are dated, beds are very uncomfortable, and the air con is weak. Also, breakfast isn’t great with processed meat and dried up “fresh vegetables” and lousy coffee being the low points. Overall, it’s nice but don’t get your hopes up too much

very good service, friendly and helpful staff, especial Ms. Sally. the facilities is very good, has good swimming pool. the foods is nice. we loved stay here.

It was lovely and exploring the island was wonderful. it's a great quiet escape and the Nile is beautiful. The only suggestion is that someone with some design studies in their background should come in and demolish the ugly plastic palm trees and remove the horrid fountain and replace them with a more charming, more aesthetic treatment, possibly a fountain and some large urns with additional seating in the middle of the lobby, places to read so someone can sit there and listen to the fountain and read a book or wait for friends. There really is only the restaurant and the bar to sit in, so the hotel could add a lot of ambiance if it only used this space better. The horrible plastic palm trees made it feel impersonal and corporate, but besides that, the hotel is wonderful.

The hotel lost our reservation and the staff was very unhelpful about helping us figure out a solution. After some very long international calls, hotels.com was able to get us a room for the day but don’t understand why the hotel itself could not help at all. Finally when we checked out, they had a bill for 1800 Egyptian pounds on our record but we had only used room service once for 500 EGP. We asked them for a detailed list but their computer systems were down. Finally after 20 minutes of calling they figured out that the bill was indeed only 500 - not sure how they recorded it as 1800 but we were just happy to not have to deal with them anymore.