Hotel Baia Grande

Some excellent staff that really went out of their way to be helpful. Grande is a worthy 4 star. Outdoor pool was freezing but there was foozball and table tennis games nearby. The outdoor bar and restaurant closed for Christmas. Lovely range and quality for breakfast. Indoor pool was nice and warm and not busy at all. Swim caps must be worn at a cost of £5 each, although they can be bought in town for £1. Restaurant/Piano bar was quite pricey but there was entertainment there each night. Bedding was not changed during our 3 day stay and we were bitten by mosquitoes each night as we slept and there were some ants spotted on the table, we were careful to use the net curtains when opening the side doors but maybe they slipped through. This is something other reviewers had mentioned too. Shuttle bus only runs to town and Galé beach at certain times but if one is overbooked they will put another one on just after. The airport shuttle advertised on website consists of staff calling a taxi for you but it was same price as as an Uber. I was being a bit presumptuous thinking it would be a free service. Internet reception is awful and it costs extra to pay for WiFi. There is a computer st reception which we we’re allowed o use for free and print boarding passes at no extra cost.ocation is within walking distance to some lovely little cove beaches but you would not walk to town. A taxi from the hotel to old town is only about £6-7 anyway. Overall it was worth the price we paid.

I will say that this hotel is good and many of the employees are very helpful and respectful. It has a lot of services for the people here. The only issue i have had recently is with some of the employees that work in the restaurant. I noticed that one of the employees used a cleaning rag right around my plate of food when i momentarily was away from the table. Why would an employee need to clean the table with a rag when the guest had all of his food on the table and have not eaten yet. I do believe that unfortunately some of the employees in hotels do not like and resent tourists or foreigners. I believe this is even more so of younger tourists and foreigners. some of these employees try to annoy or psychologically or emotionally harass guests that they do not like. I will say again that this was only some of the employees and i believe does not represent the overall business. other than that this is a good hotel and i appreciate all of the good employees at this hotel thanks. Sincerely Craig

This was possibly my worst experience in a hotel. We checked in and went into our room. We noticed there were ants crawling around everywhere. I immediately went to the front desk and was told they would go to the room and fix the problem. We left and came back 3 hrs later to find the same problem. Again I went to the front desk and was told they were going to fix it. We left for dinner and came back at night to find again the same ants in the room. My daughter started crying and wanted to leave. I went to the front and was informed by the male manager who was from Brazil that there was nothing he could do. The hotel was Fully occupied and there were no more rooms available. I explain the situation about my daughter crying and not wanting to stay in the room. He stood there and just looked at me. He assured me the next day they would move me to another room. I spent the whole night killing ants were my family slept. The following day we left to meet up with family members and came back to find the same ants in the room. I went to get a Nother room but again there were no fully occupied and there were no more rooms available. I explain the situation about my daughter crying and not wanting to stay in the room. He stood there and just looked at me. He assured me the next day they would move me to another room. I spent the whole night killing ants were my family slept. The following day the same issue. They did not move me again. Worst hotel and service. I wouldn’t recommend it

Hotel is nicer than photos suggest.lovely rooms.nice pool area with no loud music plenty of loungers and shaded area.Nice beach near the hotel -blueflag with stairs and small cafe/hire hut.Make sure you go to this beach and not the one to the left of it which has no stairs and is difficult to access.Nice piano bar for drinks/cocktails.Restaurant breakfast and evening meals good.Quiet hotel which is a bit out from Albufeira.Taxi to old town was less than 10 euros .

Was a nice place but nothing special. The food was very average and the staff were not particularly helpful - No iron available in the whole hotel?! The area is quiet but there are some stunning beaches nearby. To be honest, for the price bracket, it wasn't too bad, but nothing special. Outdoor areas are quite nice.