Velas Vallarta Suites Resort All Inclusive

The only down side is only 2 restaurants they need more options a seafood restaurant would be nice. Pool & grounds all exquisite.

Service, Cleanliness, Food, Pool, Beach, Drinks were all fantastic!

We just stayed here for one night before heading home and it was just what we needed after a too rustic and not-so sleepy beach town experience in Sayulita. The facility was incredibly clean, staff was amazing, and the room was more than what we expected. We're not "all-inclusive" types but both agreed another day here would have been amazing.

Let me start by saying I'm a big reviewer of negative feedback and deciding if there's a pattern or just "one in every crowd" kind of thinking. Our experience was 100% outstanding!! I won't go into the VIP perks we got as they may not be offered to everyone. The one thing I will say is we received outstanding service in ALL areas! We observed outstanding service to other guests as well. Everyday, by every employee we encounter, from the guy working on the sprinklers in the planters, to our various waiters and front desk staff, the bellboys and buffet food service. I HIGHLY encourage anyone staying here to tip generously, it's well deserved. Every request we had an effort was made to grant it. I will say it's not a 5 star property, more like a 4 BUT the service was 5+ star all the way. I agree with other reviews, food was a little underwhelming but I always found something to eat. We had the all-inclusive package so choose to eat 100% of our meals on site. A comment to management is ask your guests if it is their first time at the property and if they would like a quick overview of the property and the room. We spent the first day planning with switches to turn fan on as some wall plates and switches were no longer in use but still mounted to the wall. Additionally no instruction non how to change tv settings, such a language so we watched all shows in English but displayed spanish subtitles, semi annoying. If we go back to PV, Vales Vallarta is where we will stay!

Excellent service. Food was also good. The mariachi was very professional.