Hotel Sentido Pula Suites Boutique Resort

Check-in was excellent and we received a room upgrade. Lovely setting and gardens. Having read previous reviews some of the concerns were well founded. Service was very slow at times due to insufficient staffing. Personnel seemed stressed as they tried to cope and I believe that this affected customer interaction. Poolside lunch was good and evening meals were excellent, most of the time. Availability of poolside beds wasn't an issue and spaces could be found at most times of the day. Although bar service was slow this could be overcome easily, which we did. After a couple of days we found that most of the staff were friendly, probably due to an increase in their numbers throughout our visit. We enjoyed our stay and had a hire car to visit other parts of the island on the east.