The Westin Resort & Spa Puerto Vallarta

Great service and beautiful beach.

The hotel staff from the time of my arrival till I departed treated me like an old friend, they were all very welcoming.

Needs some major updating.... not up to Marriott standards. They said they were getting ready to start a major remodel now that they were part of marriott. It was fine for a quick 2 night stop before we hit our main resort.

Good location, clean property. The rooms are in need of an update. We really enjoyed the service. The pool area is pretty noisy. Frequently the “activities” had blaring music and whistles blowing. Also some guests brought portable speakers (the staff should have shut that down!) It’s just not a peaceful atmosphere to chill. We gradually got used to the racket. I will think twice before I stay here again though.

The hotel was perfect.