Macdonald Tickled Trout Hotel

Happy with our stay overall, just a couple of criticisms. I would expect some continental sliced cheese, e.g. gouda served with the ham on the continental breakfast. I thought the drinks in the bar where a bit pricey.

Hi I have used this hotel on many occasions for business and the service and food is usually first class. My experience this time around has really disappointed me. There was no one on reception at check and had to dial for service which was no problem however it took 15 minutes for anyone to come. The restaurant to be fair was busy and a lot of the menu wasn’t available but the service was dreadful and my main course took forever and was over cooked. Certainly won’t rush back I’m afraid

The hotel is a bit out of the way from Preston, great for motorway connections though. The room was comfortable, however a bit worn and not particularly clean. The tables had visible layers of dust on them you could run your finger through. Food was very good, let down by slow service who forgot parts of the order and the restaurant was very cold in the evening. There was a fire drill in the morning for staff, which only some of the guests were informed of, therefore some of us were left stood in the car park until the chef informed me it was only to test staff. None of the fire wardens prancing around in their yellow vests approached me.

A very comfortable stop off on a long journey in the snow. Perfect location for M6 onward journey

Friendly reception staff, bar staff less so.