Olivaer Apart Hotel am Kurfuerstendamm

Unfriendly guy in the reception, he has no idea how to welcome guests. The location is nice but the hotel is old but i had luck to have a nice room with a balcony. One of the towels looked like used for thousands of times before that is why it is suffering from wear.

The hotel is centrally located and public transport was just around the corner. The room was very clean and bright. Unfortunately, one could hear almost everything from the aisles outside. There was a large youth group on the same floor which was very noisy until late. Staff did not care much about complaints and only offered as a solution that guests could call the police.

Stairs from street were shallow and steep. There was old food in the closet from previous tenants. Staff were very friendly, helpful and responsive.

Everything Excellent Hotel , staff , location , Rooms .

Our experience at check-in at the Olivaer Apart Hotel was an absolute nightmare. We had a group of 8 checking in - all of whom were booked through Expedia. We called ahead to confirm everything was good and also sent a staff member to oversee the check-in process to ensure guest comfort and ease in logistics. When our staff member arrived there were two young folks at the front desk - one assisted in confirming the list of guests and room allocations. This young man (I believe his name was Max) was kind, thoughtful, and helpful. When the group arrived and approached the front desk to get keys and finalize check in, the woman there (Anja) was absolutely horrible to us. She got extremely frustrated immediately about the group size and that one of the guests names was wrong - she then proceeded to yell at all the guests, yell at the kind young woman who was trying to assist her with check in, and yell at our staff representative. Anja was slamming things on the desk, screaming, huffing, talking over the group when they tried to clarify the confusion and refused to serve us with any degree of customer attention or respect. After our staff member asked repeatedly that she calm down and show some respect she huffed off and the young woman working with her calmly sorted out the issue in about 30 seconds. We got all the keys, got everyone checked in and then Anja came back and continued to vent, being absolutely rude to all the guests and our staff. DO NOT recommend.

I had a great stay at this really good, low-cost hotel bang in the middle of Berlin. I'll definitely go there again. Great breakfasts too!

Very convenient and comfortable hotel with friendly staff, near to bus stops and easy to reach to stadtcentrum.

Nice hotel for what I paid. Not close to Berlin main station but has excellent train and bus links. Hotel is located in a nice area. The staff are very friendly and helpful. When I stayed here for 2 nights, this hotel was very busy. The room was warm and comfortable and clean. I would stay here again.

Nice budget hotel, great value for the money!

The accommodation had 4 beds, so was more a student dormitory, the breakfast was good but the room was dingy, no tea making facilities and a hoe in the wall was covered by a piece of thin plastic which blew in and out with the wind. The overall condition of the hotel was poor and the reception was rather unpleasant. The wi-fi was terrible and timed, and near impossible to log on to.