The Statler Dallas Curio Collection By Hilton

Great hotel/amazing food/great service

We were attending a wedding in Dallas and the entire wedding party stayed at the Statler. The service was phenomenal, very professional and personable. The rooms were very nice with a lovely bathroom, bedding and layout. We loved the Easy Over restaurant, enjoyed the views from the rooftop lounge and the fun speak easy on the lower level was fun.

Hello I don’t usually do this but I have too because I want to let you know about my stay experience at your hotel. Let’s start with my room. I made a reservation through hotel.com away ahead perhaps 4 months. I reserved a king room with a view. I got a king room with pool views that’s not exactly what I reserved. I understand with capacity available rooms but when I reserved away ahead your hotel should be able provide the room that I requested. I paid 387.22 plus the valet. So after we attend the black and white party we decide want to go to rooftop bar that was at 1:00 AM. The staff said the bar was full we can’t go there. We were disappointed we paid a lot of money for this hotel. And we got kick out from the elevator staff because we went to wrong elevator. Just FYI I am not drunk at all. I am not a big drinker. First we didn’t get our room second we didn’t able to go to roof top bar third we got kicked out so... wth they are so disorganized. We are the guest of the hotel and we do have right to go to rooftop and be able to enjoy our times. I talked about that to front desk associate .. lord have mercy this is an expensive hotel they need to recoach their employees how to treat a paying customers without paying customers your employees will not have a job. Overall I really had a terrible experiences their hospitality I can’t even describe.. all staff are very rude. This is my first time stay this hotel.. I will not give my business to them. Read this comment!!!!

Excellent facility - staff was very helpful

Everything was great! Awesome atmosphere