Wingate by Wyndham Dallas Love Field

I enjoyed my stay

Great stay. Really well located for what we needed, clean and well presented throughout, helpful staff and a really good fitness centre by hotel standards. The only mild complaint I could possibly make is that the coffee served with breakfast wasn’t as good as what we had in the room.

It was a great place to stay I have stayed here before Will stay here again

Amazing every time we stay its always excellent

Staff lacked customer service training. Staff were not on same page with each other. The young lady who checked us in was very nice and told us she would bring us a pillow and blanket for the fold out sofa for our 14 year old son (we had specificall booked a room for 2 adults and one child with a fold out sofa...you would think they would already have a pillow and blanket in the room in advance). I went downstairs to buy something from the little store at the front desk. Again she politely informed us that someone would bring us a pillow and blanket. After about an hour, my wife called down to the front desk to ask about the pillow and blanket. A man answered and rudely informed her that “we don’t do room service”. So, my wife asked if she could come down and get it. The man said “No, it will have to be folded”. Finally, 20 minutes later, a man brought us two wadded up blankets (not folded), and two tiny little pillows like they might have on an airplane. I expected more from a Wingate by Wyndham property. That’s fine that you don’t do room service. I get that. It’s the fact that the employees gave us bad information, and it took us over an hour to get the bedding.