Corus Hotel Hyde Park

Great sevice

Really disappointed with the room we were given first. It wasn’t even a 2* standard, let alone a 4*. We were upgraded to a better room, but it still wasn’t up to the standard I thought I had booked.

Booked purely because the rooms were described as refurbished and looked good from the pictures, when we got there were given the old dated room. Although they changed the room the next day, put a dampener on my stay. Also the rooms are small, I wouldn't describe it as 4*. The only good thing was the service from the reception staff,who were very friendly.

The hotel staff were fantastic but the place needs some ‘tlc’. We got ‘upgraded’ but the room was still incredibly small. It was very noisy having shutters instead of curtains, and the walls were covered in marks and scratches. There was what seemed to be an old hairdryer in the bathroom that was quite grimy underneath (thankfully a separate hairdryer provided so didn’t have to use it). There was no extractor fan in the bathroom and the mattress was quite springy. The overall finish on the room was quite poor, and not value for money.

Nice hotel, everything I needed, my room was on the road side which was noisy at night