Homewood Suites by Hilton Phoenix - Metro Center

I came down to phx because I had surgery at St. Joseph’s. The stay was good. Room was comfortable after my surgery.

great property elevators didnt work had to walk a long way to room om the 5th floor but the staff was very profession

Excellent!

Our family needed accommodations for 4 adults/2 toddlers for one night. The 2-bedroom suite was the perfect size (advertised at 908 sq ft) and layout (two large bedrooms separated by a living/dining/kitchenette area) for "spreading out", especially with two toddlers. The major downside was the near 2-hr wait for the room beyond the scheduled check-in time. We utilized the hotel pool and nearby mini-golf to fill the time. Desk staff did their best to consistently follow-up with housekeeping (apparently they were short-staffed) and we were compensated for our wait with free items from the hotel snack bar (after being asked how our group might be compensated for our delayed check-in). The free breakfast and large eating area were terrific! The overall cost was pricey; would probably not have stayed here for that reason, but used a "free night" reward from hotel.com to offset the cost.

We ran out of cold water. That has never happened. The paint was the only thing holding up the walls in the shower. Cabinet's missing doors very shotty upkeep.