Baymont Inn & Suites Cherokee Smoky Mountains

It not like the fact you wanted to chat whe me before I arrived or checked in.

My wife and I both loved the Baymont! It really is a gem. Very clean and well managed. Buford at the front desk is such a joy and so friendly. I HIGHLY recommend this hotel to anyone visiting Cherokee. It's sad that the big draw to Cherokee is the casino and not the history and natural beauty of the area.

The location was fine. The room and staff were great. You within two miles of the Great Smokey National Park entrance.

Very friendly staff and clean room, the only complaint we had was a really annoying heat and air unit that made a high pitch squeal for about a minute when starting up, which was pretty much every 15 minutes all night. So needless to say not the best nights sleep. We are not big complainers and we understand that mechanical problems are sometimes unavoidable but when issuing the restless nights sleep at checkout the following morning, there was no offer to discount the stay or any future stay , which I found to be a bad way to get repeat business.

Very pleased with everything