Fairfield Inn & Suites Dallas DFW Airport North/Irving

First - the staff was not polite. Very rude. I am a Flight Attendant and we’ve stayed years at various Fairfield Inns and never treated this way. I called down to report toilet was not flushing, backed up . She invited me to come downstairs to get a plunger. I went downstairs and between me, the plunger search, two new guest- RIDICULOUS. When she discovered NO plunger, she offered me a new room from Flr 2 to 1 and I said no, please keep us on 2- we were already unpacked. Oddly, she gave me room next door..

Perfect hotel at proximity of DFW with shuttle to airport and will let you keep your vehicle on the property for only $5 a day! Great deal!

We stayed one night at the hotel. The location is nice n close to the airport. The room was clean but needs to be updated.

Five minutes from DFW airport with the complimentary shuttle, clean and comfortable with polite staff. Ticked all my boxes!

Honestly the stay was one if the worst I have had. Had trouble getting confirmation of my reservation because the lady on the phone was extremely rude and would not find it Then when I arrived she was on duty and more interested in talking on the phone rather than check me in. She could not listen that the other lady with me was in my room not another. Then in asking direction ti the room she told us that it was to the right but that was the pool, when asked again because there was no sign o n the wall as to where rooms were she was extremely curt in says "I told you" Finally a man came from the back and showed us. I will NOT stay at this particular hotel ever again