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Отзыв пользователя Hotels.com: 11 фев 2013
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"расположен на marine drive"Отзыв пользователя Hotels.com: 17 янв 2013
В отеле шел ремонт, когда мы пребывали там. поэтому чистоты в холле особо не было. В номерах довольно чисто. в общем, у нас остались положительные впечатления от отеля. До достопримечательностей основных можно доехать на такси, но пешком тоже недалеко. Например, до ж/д вокзала от него минут 20 пешком. Кстати, внимательно!!! там два отеля с таким названием!!! Первый раз нас таксист привез не в тот. пришлось потом еще раз брать такси.
"Good"Отзыв пользователя Hotels.com: 9 янв 2013
well its good hotel, the place of the hotel on the beach Juhu, which is nice place. the food is very nice, everyhting is delicious, but its a little bit expencive. personal of hotel was different, first time when i came the guy on reception was talking to me like a big star talking with one of his fan, just to send me far..i didnt like that, second i couldnt connect the internet, asked the reception, they advised me to call one number , i thought its hotel service ,,.but after i knew that i am calling to tata communication..it looks like i am in my own home have to fix the internet by myself ,,i just get crasy..i called the reception, asked what are the doing..how can they force me to call there, i pay to hotel so much money, its their problem..can u imagine, first time in my life i see it..after i knew how i have to talk with them..well my advise-always ask-demand what u want, or else nobody care ur request. after first day all personal changed..those was very good.. so as i told different personal.. the rest abt hotel was very good. clean hotel, always can catch taxi in 10 second. safety ..if i ever come back to India i will stay there again..cause the place was very close to all other places where i have to be
"veryyy nice..just amazing"Отзыв пользователя Hotels.com: 9 янв 2013
Hotel is amazing..i surprized when i saiw interier..and my room. well it is far from city..its near to international airport..i think good to stay there if u r transit passenger..or u r in business vacation, but the hotel the best one, so clean, so nice room, big with sofa, with all toulet stuffs..big pool, nice cafe club area, movie club..generally amazing. the personell of hotel very kind. so ifu have a car, u have to stay only there
"Not bad for 1 night"Отзыв пользователя Hotels.com: 8 янв 2013
The hotel condition is good, it is really better than it can be seemed, while looking photos and reading other comments at this site. At first we were thinking, that the hotel is really terrible and were scaring, even thinking about staying at this hotel. The truth is, that the hotel is not bad, especially considering its price and status - the room was pretty clean, it had hot water and adequate staff (all of this is pretty rare case for India). The main disadvantage of the hotel is its position. Hotel IS NOT located at Sahar Road. Actually, the hotel is located on the small dead-end street (without a name on every map), that goes from JP Nagar Road (if you look at every online map, you will see this small dead-end street, that almost come to the desired Sahar Road). Conclusion: it is a very good choice, if you are looking for a hotel for one night and you don't care about far distance from city center.
За проживание дополнительных гостей может взиматься плата в зависимости от политики отеля.
При регистрации по прибытии необходимо предъявить официальное удостоверение личности с фотографией и кредитную карту или оставить залог наличными на случай возникновения непредвиденных затрат.
Выполнение особых запросов зависит от ситуации на момент регистрации по прибытии и не гарантируется. Может взиматься дополнительная плата.
**Эти удобства могут быть доступны только в некоторых типах номеров. Некоторые удобства предоставляются с доплатой.
В спа-центре Kaya Kalp - The Spa имеются процедурные комнаты (6). Предоставляемые услуги: массаж, процедуры по уходу за лицом, скрабы для тела и процедуры по уходу за телом. В спа-центре предлагается ряд лечебных процедур, включая следующие виды терапии: аюрведические процедуры.
Экологичный отель (сертифицирован третьей стороной)
Этот отель принимает участие в программе сертификации LEED Platinum, проводимой независимой третьей стороной. При сертификации третьей стороной оценивается влияние отеля на один или несколько следующих факторов: окружающая среда, сообщество, культурное наследие, местная экономика. Объективную оценку экологичности проводимой этим отелем туристической деятельности выполнил аудитор, являющийся независимым по отношению к данной программе сертификации.
Завтрак (шведский стол с холодными и горячими блюдами) предоставляется за отдельную плату и подается ежедневно в ресторан с 7:00 до 10:30.
Kebabs and Kurries – ресторан предлагает обед и ужин.
Shanghai Club – ресторан предлагает обед и ужин.
Hornbys Pavilion – ресторан предлагает завтрак, обед, ужин и поздний завтрак по выходным. В ресторане предлагается полдник. Ресторан работает круглосуточно.
Отель предлагает круглосуточное обслуживание номеров.
Отель предлагает следующие места отдыха и развлечений: закрытый бассейн, сауна и фитнес-центр.
Следующие платежи и залоги взимаются отелем во время оказания соответствующей услуги, при регистрации по прибытии или регистрации при отъезде.
Возможно, приведенный выше список неполон. Суммы платежей и залогов могут быть указаны без учета налога и могут быть изменены.
За проживание дополнительных гостей может взиматься плата в зависимости от политики отеля.
При регистрации по прибытии необходимо предъявить официальное удостоверение личности с фотографией и кредитную карту или оставить залог наличными на случай возникновения непредвиденных затрат.
Выполнение особых запросов зависит от ситуации на момент регистрации по прибытии и не гарантируется. Может взиматься дополнительная плата.
"Excellent service"
Quite comfortable, worth recommending. Only negative point was the a.c. Cooling at night which was quite unsatisfactoryОтзыв реального пользователя Hotels.com
Very good rooms, fantastic food and very friendly staff. I have stayed at this hotel many times and enjoy my stay without fail. The only negative is their rigid/ inflexible online booking rules. In the latest incident, by mistake I booked a room for two adults(the default setting) and all that I wanted was to correct it to single adult. There was no […] way of doing this without incurring penalty of a one night cancellation charge! So I had to silently suffer the unnecessary expense of 2 adults room tariff. ПодробнееОтзыв реального пользователя Hotels.com
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Этот гость не оставил комментария.Отзыв реального пользователя Hotels.com
"Fabulous service and amazing breakfast"
Superb service, great gym with a view, excellent restaurants in hotel and private car with driver to see the sights of Mumbai.Отзыв реального пользователя Hotels.com
"ITC grand."
We chose this hotel owing to the location in Mumbai and the things that we planned to do in Mumbai. Great access from the airport and top notch restaurants were a great draw.Отзыв реального пользователя Expedia
"Best experience for first time visitors to Mumbai"
The whole experience was amazing. The hotel is located in an excellent position to enable easy access to South and North Mumbai. The hotel staff was extremely helpful; however I did find the reception could have been slightly more organized. My husband had emailed the hotel to request flowers and chocolates on arrival for me, which I did not find. So […] after a few queries and emails I received these 2 days later with the wrong message printed on the cake. Other than that the staff as a whole was very helpful and pleasant. The Chinese restaurant was great, possibly the best Chinese food I have tasted ever!!! That is saying something after coming from Hong Kong! So well done to the Chef. All in All the hotel was well presented, clean and well priced. I would definately go back to this hotel again and recmonned to any firends thinking of staying in Mumbai. Thank you to all the staff for making our stay there great. ПодробнееОтзыв реального пользователя Expedia
"The hotel vs its vicinity"
Overall a very pleasant stay at the hotel. (A remark on the negative side concerns not the hotel itself, but its surrounding area: strolling around is very unpleasant, the nearest place worth visiting is about 4 kms away.)Отзыв реального пользователя Expedia
ok , i enjoyed my stay, services was excellentОтзыв реального пользователя Hotels.com
"Plush hotel"
We got a really good rate here for the night of January 1st, so we took it and it was worth every penny. Very good breakfast buffet too.Отзыв реального пользователя Hotels.com
Этот гость не оставил комментария.Отзыв реального пользователя Hotels.com
Этот гость не оставил комментария.Отзыв реального пользователя Hotels.com
"Exceptional standards"
Stunning hotel room. Not the most impressive views unfortunately because of the location. Stayed in the Towers so had access to Point of View lounge, which is as impressive in the day as it is at night. Breakfast was very good with a lot of variety. Great stay, will returnОтзыв реального пользователя Expedia
"The best in Mumbai"
Fantastic...Отзыв реального пользователя Hotels.com
Stay was pretty good, being a member of this hotel, the hotel is dam strict with the check out procedures. Though, I made a 12 hour late check in the previous day.Отзыв реального пользователя Hotels.com
"Perfect comfort with great dining."
Quite a lengthy checkin procedure but that's thanks to Govt regulations. Brilliant hotel. Very comfortable, clean and wonderful food options. Excellent breakfast buffet and amazing dinner buffet choices...excellent quality. Adjoining room for our children. Good location for us as we needed to be near Tardeo. Would happily stay again.Отзыв реального пользователя Expedia
"Had a wonderful time..:):)"
I stayed there for 3 nights after my wedding...The hotel is jus awsum!!!:)Отзыв реального пользователя Expedia
This is a wonderful hotel. Beautiful, perfectly clean, excellent staff ... I cannot fault this hotel in any way. I highly recommend people to stay here.Отзыв реального пользователя Hotels.com
"very bad location"
We enjoyed our stay inside the hotel only and out side the location was not goodОтзыв реального пользователя Hotels.com
"Delicious breakfast, clean room, friendly staff"
The breakfast buffet is one of the best I've ever had, was very surprised. Clean rooms, not very modern but nice otherwise. We had a small check-in snafu (they didnt have the two twin beds that we requested, but later accommodated us) but great service overallОтзыв реального пользователя Expedia
"Stay at ITC grand central"
Fantastic hotel. Took care of even very small things. Enjoyed our stay to the core and will be looking forward to stay at ITC hotels in future.Отзыв реального пользователя Expedia
"Great hotel for anyone !!"
The hotel was excellent. Excellent upkeep, personal friendly and really helpfull, spotless, totally recommend the place not a doubt.Отзыв реального пользователя Expedia
"Business and Family"
One of the best Hotel I have stayed at in recent times. Price, location, and quality was definitely there. Close enough to the activities of Mumbai. All the facilities and treatment centers were available. Pool, sauna, Massages etc.Отзыв реального пользователя Expedia
"Good hotel in main"
Room, cleanliness & gym very good. Staff good except check in (went twice both delays) & room service were 20-25mins is at least 40 and even 50m.+. One meal had been cooked straight away & was cold on delivery, the other one was hot. The cricket was on at this time but if they were honest about the times would not have used it. Irish baris cocktail […] bar painted dark green at £6 small bottle of beer get a taxi to Colaba around Regal Cinema. ПодробнееОтзыв реального пользователя Expedia
"A wonderful stay!"
We arrived at our hotel from Delhi. After a delay in processing our room check in, we discovered a fantastic hotel with all the amenities expected from one of Bombay's finest hotels. The staff were excellent in their attitude and proficiency. The room was very well kept and it was a relief to return to our excellent room after a day in Bombay's cha […] os. ПодробнееОтзыв реального пользователя Expedia
"Beautiful hotel but poor service"
The hotel has beautiful features and amenities but the level of service is definitely not the one of a 5*. They did not refill the shampoos/shower gels in the bathroom when cleaning the room and we had to call them twice to deliver them. Sent some clothes at the dry cleaning and the clothes turned out dirtier than before the washing. Also, prices of […] food are extremely high (even compared to other 5* properties in Mumbai). ПодробнееОтзыв реального пользователя Expedia
"Pleasant stay with loss"
I would suggest to stay in this hotel but the only problem i faced is the follow up. I had forgotten my shoes in the room after i checked out in the afternoon. I called them up in the evening for recovery of my shoes but neither they bother to call me up or reply to my loss. I am bit disappointed about the recovery they couldnt make in so less time […] . ПодробнееОтзыв реального пользователя Expedia
"Great hotel!"
Great hotel! The addition of privacy curtains would be the only change I would like to see.Отзыв реального пользователя Expedia
"ITC Mumbai Grand Central"
Excellent hotel, not too far from the centre of Mumbai and what you would expect from this hotel groupОтзыв реального пользователя Expedia
"excellent"
excellent hotel, close to business and shopping location, value for moneyОтзыв реального пользователя Expedia
"VIP treatment"
The hotel staff were very attentive, including the service staff at the restaurants. Felt like a VIP everywhere in the hotel.Отзыв реального пользователя Hotels.com
"Pricey in Mumbai"
Step inside and you are treated to five star hotel and a high level of personal service.e The relative price is high for Mumbai. A slightly negative comments is that the staff may get overly close at times. They give you no space to breath, sometimes overwhelming the guest with questions on how the they like the food, how is the hotel. However, keep […] in mind the friendly Indian culture and their total commitment to please the guest. The hotel staff was 100% kind and friendly in every possible way. So, although I mention it, I also realize this is India hospitality. Very much enjoyed my 6 day stay at this lovely hotel. I conducted all my business inside and did not venture out. I would not recommend walking around outside of the hotel grounds in any Mumbai' hotels. Too many wild dogs roaming the streets and guests/tourists become an instant curiosity. Bottom line, this is a good business destination hotel, certainly not a tourist destination. It fit my purpose perfectly. ПодробнееОтзыв реального пользователя Hotels.com
"Too gud for d price...."
D hotel has one of d most comfortable beds.. shopping mall is just 5 min drive from d hotel......n d in house resturant is d place where u can find d best north indian cusine...Отзыв реального пользователя Hotels.com
Этот гость не оставил комментария.Отзыв реального пользователя Hotels.com
"Great hotel for the family"
ITC Grand Central is located in the heart of Mumbai, easily connected to most parts of mumbai. I stayed for 5 nights, I stayed on the 17th and the view was unreal. The staff were extremely warm and friendly. Food at Kebabs and Kurries was great and so was the breakfast.Отзыв реального пользователя Expedia
Great HospitalityОтзыв реального пользователя Hotels.com
"not worth"
Smell in hotel room Anything you eat or service you avail is 2 to 3 times expensive than any good holel Not at all worth Service is very poorОтзыв реального пользователя Hotels.com
"family review"
great hotel.only grouse is that car that was sent to pick us up was too small for a family of 4 with 4 suitcases and hand luggageОтзыв реального пользователя Hotels.com
"Great location - Great service."
Very comfortable with a very accommodating staff.Отзыв реального пользователя Hotels.com
Good but no WiFi was a huge dissapointment. Hotels.com website states wifi is free, only upon arrival to hotel we realised that this was not the case. Being a 5star business hotel, providing free WiFi should be the norm as per all other Mumbai hotels of same standard.Отзыв реального пользователя Hotels.com
"Feel at Home"
The welcoming smiles on the faces of the staff made you feel that you were coming back home and not a hotel. Excellent service.Отзыв реального пользователя Expedia
"ITC Grand Central"
The Stay Experience at the ITC Grand Central , Mumbai had been pleasing as before . However I did notice that the Shower Faucet in room 1506 was not in good working order and so was the electronic Weighing Scale.. Possibly the batteries needed replacement.. The Check in and Check Out was effecient and so was the concierge services..Отзыв реального пользователя Expedia
"Recent Stay in Mumbai"
Very good experience overall! Price is little on the high side for the size of the room. I like the service the best part of my stay at this hotel.Отзыв реального пользователя Expedia
"Great hotel worhty of 5 star rating"
A superb hotel. Very good location, facilities and service worthy of a 5 star rating. Good restaurants and breakfast. Throughly enjoyable stay and would highly recommend this hotel.Отзыв реального пользователя Expedia
"ITC Grand Mumbai"
They went right in and appeared to clean my room even though I had a do not disturb sign on the door. Reasons being, people's safety! people have died! there is a musty smell if they on't service in 2 hours!! What? Really?? And after all that they did not seem to care about people's privacy. Just said they would put a note on MY account next time to […] respect the privacy notice. ПодробнееОтзыв реального пользователя Hotels.com
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"ITC Grand Central Hotel - Not near the airport"
Bad service, lots of noise above our room & in the lobby (repairs and construction), and many promises with no results. I don't recommend this hotel. It is not the one near the airport.Отзыв реального пользователя Hotels.com
"The ITC Grand Central hotel"
We stayed for one night, and was very happy with the stay. The morning buffet breakfast was also very nice. Exceptnial service. Will surly recommend it to others.Отзыв реального пользователя Hotels.com
"Elegant and comfortable, but somewhat dated."
Excellent food. Terrific location. This is an elegant hotel, but seems somewhat dated. There is currently some construction work being done around the hotel, which makes access a bit difficult.Отзыв реального пользователя Expedia
"Do the Four Seasons instead"
Better room, much better service, better bar, and my prices were nearly the same.Отзыв реального пользователя Hotels.com
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