B&B Hotel Firenze City Center - Флоренция

Мы находим, что персонал по регистрации и обслуживанию гостей был очень неприветливым в день нашего приезда. Не получили необходимой помощи при попытки войти в компьютер, использую их «WiFi». Я не был удивлен, когда меня попросили 3 евро/чел/ночь, когда в законе говорится, что 1 (один евро). Когда я задал вопрос, сотрудник настаивала, чтобы она права, […] а я был неправильно информирован. Номер был замечательным, но только дозатор жидкого мыла в душе! Подробнее

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Это мой второй визит в этот отель. В прошлый раз он принадлежал Best Western сети в США. Тогдашние разумные стандарты были сохранены, хотя в настоящее время завтрака оплачивается отдельно, но все еще недорогой. Персонал готов помочь, и отель хорошо обслуживается местными автобусами и можно дойти до центра за 20 мин. Моя общая оценка —очень хорошая цена […] за расположение и сервис. Я буду рекомендовать его. Нихал. Подробнее

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Этот отель оставил худшее впечатление как никогда за нашу поездку Европе. Во-первых, администратор не говорил по-английски, тяжело было общаться с ним. Они даже упорно продолжали твердить, когда я пожаловался на медленный Интернет ... их ответ: «Я не понимаю, я не говорю по-английски... кликни!» Во-вторых, я читал отзывы, что у них есть высокоскоростной […] Интернет, это больше похоже на соединение по телефонной линии или даже худше ... Когда мы впервые приехали сюда, я и мой муж удивлялись, почему все были в вестибюле отеля все время ... Мы наконец-то поняли, это происходило потому, что Интернет в комнате был настолько медленным, что им приходилось идти в вестибюль, чтобы даже там использовать Интернет. Расположение отеля на расстоянии 20–30 минут ходьбы до площади или туристической зоны. Наконец-то кондиционер в нашем номере соединили с водой, и самое главное, о чем люди должны это то, что в душе нет двери, поэтому вода разбрызгается повсюду на полу после принятия душа. Подробнее

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Обслуживание клиентов на регистрационной стойке было не лучшего уровня. Я останавливался в нескольких местах во Флоренции и никогда так со мной не обращались. В душе вода не сливалась в первую ночь нашего пребывания, поэтому мы вызвали администратора, он пришел посмотреть, но сказал, что управляющий хозяйством починит все завтра. Он хотел нас поселить […] в другой номер, но он не был в этом уверен. На следующий день те же проблемы с душем, и лил дождь. Отель располагался далеко, и до место нельзя было дойти пешком, если вы любите пешие прогулки (нам было все равно). Я спросил администратора на регистрационной стойке, будет ли идти дождь целый день, и знает ли он, где можно достать зонтик. Он ответил грубо, что весь день и НЕТ, НЕ ЗНАЕТ! : (.. Так печально Флоренция, действительно, пошла под гору с тех пор, когда мы были там последний раз 4 года назад. Экономьте свои деньги и езжайте лучше в Неаполь, Помпеи великолепны. ;) Завтрак хороший и кровати были удобными! Подробнее

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Отель превзошел все мои ожидания. Очень чисто, комфортно и удобно!

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Хотя отель немного далеко от вокзала, но не так далеко идти пешком от центра города и прямо за углом находится автобусная остановка. Персонал отеля был дружелюбеным и говорил по-английски очень хорошо, наша комнта была чистой и из номера открывался небольшой вид на прелестные окрестности. Комната была не очень большая, но достаточно большой для двоих. […] Бесплатный Wi-Fi всегда плюс, и есть маленький холодильник у стойки администратора, где можно купить напитки. Я хотел бы остановиться еще раз здесь непременно. Подробнее

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В целом очень хорошо. Завтрак был хорошим. Я заметил, что отель казался теплее, возможно, из-за варки яиц или чего-то похожего, но никогда не видел, чтобы там готовили. Персонал был дружелюбным и говорил по-английски, и очень помог с бронированием туров, доступом в Интернет и т.д. От центра города, где есть железнодорожная станция можно пройтись пешком, […] если у вас чемоданы на колесиках и хотите прогуляться отсюда и осмотреть достопримечательности. Будьте внимательны: таксисты должны брать около 7 евро от станции, один удвоил показания на счетчике, так как мы остановили его в 9 часов утра, когда я вернулся на станцию​​, чтобы уехать из Флоренции. Подробнее

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Quite a modern style rooms. Reasonable walking distance to the cathedral and to the main train station. Less crowded area with few places to eat out, but Florence is relatively small and can easily walk around. Loved Florence town, so beautiful and very charming streets. Room sizes are ok, won’t get a noisy or any other disturbance and a good night […] sleep guaranteed. Staffs are friendly and helpful. Подробнее

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We loved our stay here. Our beds were super comfortable, room was clean, the place was quiet, breakfast was amazing, the walk from the station was a beautiful walk seeing the sites, and the hotel staff were super friendly and helpful. Would definitely stay here again!

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You could not actually ask for a better location. I did not have to take any transport to any of the tourist attractions. All of them were only 5-15 minutes walk. The staff were helpful and upon arriving provided us with a map in which they highlighted all of the main tourist attractions. I would stay here again upon returning to Florence.

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Hotel Firenze was not exactly super close to downtown, but the fact that it was super clean, the staff was very helpful, breakfast was a great deal and the internet was free with a decent computer to use made up for the walk to the downtown core. It's showing its age and could use a few more things in the room (we felt like we were staying in a space […] hotel), but overall it was a nice place for a great price :) Подробнее

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This was a great place to stay. The only problem was the phone service was out but a fellow guest called a taxi for us. I would recommend to hotel to all my friends. The location was good and withing walking distance to what we wanted to see and a short taxi ride to the train station.

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Reached hotel after a long travel & tired, staff though courteous but took long time to arrange our 2 rooms key codes & then gave one code & paperwork for both the rooms. On returning, they started to argue whose mistake was it with further delays. Rooms were big, spacious & modern but very poor air-conditiong, leaking shower cubicle, no hot water, […] no toiletries except one dispenser in shower cubicle even if you have to wash hands only, all of these were very disappointing. After a day in city we returned at 9pm and door of one room got stuck & would not shut, lady at reception could only come later at 11pm to sort it out as she was the only staff member in B&B. Though it's a B&B but breakfast not included in price and breakfast expensive, you could have breakfast in half of the price outside. Подробнее

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This place provided very clean, nice, modern rooms for the price. The beds were especially comfy. Everything seemed to run smoothly at this hotel. The only problem was that they forgot to get our passport info at check-in, and then proceeded to knock on our door and call our room numerous times at around 9 in the morning (we were planning on sleeping […] in past that hour). After that, the cleaning lady knocked on our door a few times although we had the "do not disturb" sign up. The check-out time is not clearly stated anywhere, so when we tried to leave at around 12:15 they called our room in a huff and seemed very annoyed that we were leaving just fifteen minutes late. However, I'm making too big of a deal of these small negatives, because overall I enjoyed our stay here and would recommend this place to a friend. :) Подробнее

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A clean environment for a traveler. A little further from center city then expected however the atmosphere is very pleasing.

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Nice, clean, modern and well located. No parking, no breakfast, no smiles. I would stay here again just know now I'm just a guest and they do not care about making you feel at home.

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The room we had (a triple) was rather large. The hotel is about a 15-minute walk from the main sites (Ponte Vecchio, Duomo). But: the service was terrible - quite rude at times. The bathroom also had a large strip - about 40 cm x 5 cm - of visible mold. The soap dispenser in the shower was empty throughout our stay and there was no soap available for […] the sink, or any toilet paper holder. Подробнее

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Good location, clean and comfortable. The only bad thing was that the bed was too hard, with two single mattresses in the double/queen bed leaving a gap between them which was uncomfortable. The hotel had free wifi, but I was not able to successfully log in on my iPhone. It was a great Italian restaurant only one block away (NOT the one recommended […] by the hotel). Подробнее

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This hotel is not located at centre of Florence.Room are very small.But clean.

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This hotel was nice. It was clean and spacious and about a ten-fifteen minute walk to the center of the city. The only negative aspect was that the WiFi system was annoying, as it blocks you from the system and requires you to create a new account nearly every time you stop using the connection for a bit. However, it was free, which was appreciated […] . Подробнее

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the room was small.staff could have been more courteous. we were charged the full amount breakfast charges and even city tax before we entered our room. no printing facility for net user.we wanted to print our ticket.

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We spent two hours to catch the right bus, and we shouldn't had listened to google map at the first place. There is a bus 23A or 23 will go to the hotel at the left handside of Firenze SMN, it takes about 15 minutes. The place is contemporary and clean, the staffs are helpful and friendly, spoken decent english. We booked a triple room, but they mistakenly […] gave us a king bed. After informed the font desk, they changed the room right away. The petite lady in blonde long hair is extremely helpful and nice. Everything is good except the shower has no certain and it has slow drain, so the water flood out. BUT turn the water down will keep everything under control. There is a good Italian restaurant by the round-about "Trattoria", excellent beef brew. Coop supermarket is 5 minutes away. The hotel is about 20-30 minutes walk to Duomo, but the walk is pleasant as you explore the true neighborhood. There is a #14 (a,b,c) all go to SMN station just 1 minute walk from the hotel. Buy your bus ticket in advance cuz it is hard to find ticket points nearby and during rush hour, the bus is likely to be full, but it runs every 5-10 minutes, so it isn't that bad. Подробнее

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The hotel is locate about 20min from hotel to centre, the room is very conformatable, also the staffs are very nice and can speak English(Italian Engligh)

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The Hotel was a good budget hotel, the staff did a reasonable job. The location is a little out of town but an easy walk to the center

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This hotel was a decent value for the area considering it was clean, inexpensive, and was less than a mile from the center of Florence. Staff: The staff was polite, but not overly friendly or as willing to help as other hotels we had experienced. But they were willing to answer our specific questions, so it was fine. Location: It is about a mile walk […] from Il Duomo. Late at night it is a little dark, but during the day is a very pleasant walk. There is a Coop grocery store around the corner (take a right, then right at the huge arch, then the first left) which had incredibly inexpensive fruit, bread, beverages, etc., but keep in mind there is no fridge in the room. But it was great since there were not too many restaurants nearby. Room: It was a bit sparse and the bathroom was an awkward setup (I believe it was room 216 or 217, which may be more awkward than others). There was no enclosed storage - no closet door or drawers - so all of your items were exposed. The bathroom was the most awkward. The sink was incredibly small and the shelf hung over it, so getting near the sink was a challenge. Also, the shower was quite narrow and had no door (it was enclosed on 3 sides only). Thankfully we were both small/moderately sized - anyone who is broad, tall, or somewhat overweight would've had significant trouble since even I had to turn sideways in order to get elbow room. Additionally, there are no English TV stations (no BBC or CNN) - not a big deal, but something to mention. Подробнее

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Clean enough but I wasn't entirely taken with the comfort of the beds or the cold clinical feel of the place. It was sort of like an Ikea inspired Holding cell/ Office cubicle . Some of the front desk staff staff was cold and might be happier in a different setting where they don't have to put up with the inconvenience of having to deal with the public. I […] guess you do generally get what you pay for but I wish I had paid a bit more and found somewhere more central and friendly. Подробнее

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We stayed at this hotel on the 9th & 10th of Sept, 2011. We definitely were not impressed with the hotel or service. Our room, a double, was barely large enough to move around. The bed basically filled the room and so you would have to use the wall or bed as support as you moved to your side of the bed. The bathroom was so tiny that in the shower I […] could not lift my arms above my head without hitting either side of the walls (I have to add that I am not a large person; i am rather small and the shower was too small for me). The sink in the bathroom was so tiny and had a larger shelf over the top that made it very difficult to adequately use! We had a double room but the room came with one plastic glass. I asked for another and was told the hotel did not have any other glasses. We asked for an extra pillow as the pillows were very small and were told the hotel did not have any extra pillows. The carpeting in our room was extremely stained with large stains surrounding the bed. When we first checked in, I walked through the room with my shoes off and ended up with a large ball of hair around my toes which was not my hair. Breakfast was nothing to write home about and I would not recommend this hotel. Подробнее

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Great location for very low price, 5-10 minute walk into the heart of downtown Florence. Air conditioning worked very well. Room was tiny, barely anywhere to put our bags (other than on the bed). Little night table (no desk). Hotel is terribly understaffed for how busy it is. There was only one poor lady (who was very helpful) to deal with many customers. […] I phoned down for extra towels and she said I had to come get them myself because she couldn't leave the desk. Bed was comfortable, but with no screen on the window, lots of bugs got in at night (I need fresh air to sleep, so had to leave windows open). No fridge. Don't buy drinks or water at the hotel, walk for a couple minutes and save lots of money. Room was fairly clean, but sheets (specifically the mattress cover) were dirty. We drove in and it was easy to find, not sure about proximity to bus/train though. Подробнее

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The hotel is excellent. Good location, comfortable rooms, good breakfast and affordable price! Keep your eyes out for deals on the breakfast - they could save you a lot of money.

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My fiance and I are fairly well-traveled, so we managed to find the hotel on our own using the city buses. We liked the room and the staff was friendly and helpful (and spoke good English). We only stayed one night but would consider going back the next time we are in Florence. It was a nice walk to many of the big sights of the city.

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Good value for money

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The hotel is near all major attractions (approx 15min walk) good exercise after enjoying all the delicious food!! The room was very nice, cozy, very clean air conditioned and had a balcony with a fantastic view! The staff were always very nice, friendly and very helpful...always with a smile! The buffet breakfast was great with a variety of goodies […] to choose from (great value)!! When I visit Firenze again, I will most definitely stay at this hotel! Great experience! Grazie mille!! Подробнее

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Being on a budget, I was happy to find B &B Hotels. I was afraid of some of the reviews that said there was bad service, but when we got there I was pleasantly surprised. No, the service wasn't the most friendly nor did the receptionists speak the best English, but we got by. The room was great, really big and spacious and clean as well. The best part […] was the view, since its a little ways outside of the center of the city, we had amazing views of the Duomo and surrounding areas. Its only a 10 minute walk to the center of the city and we were able to get everywhere on foot. Overall, we had a really good experience and I would recommend this hotel. Подробнее

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Ok, so it's not luxury, but it's

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It was exactly what I espected. The hotel was nice, clean, reception speak english, room has aircodition, tv, nice bathroom and comfortable beds. I can recommend this hotell.

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I was way impressed with this hotel for the price - it was the cheapest hotel we stayed at in our 9 nights in Italy and was very modern, clean, and friendly. It was a bit away from the center, but only a 15 minute walk or so from most of the major sites (Accademia, Duomo, etc.) I would definitely without question stay here again.

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Room was simple and clean. Access to free wifi which was a bonus. Bathroom was great. The hotel is easily accessible - just off the main street with bus stops nearby.

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We loved this hotel... Near the river and to public transportation. We could see the Ufisse tower from our room. The rooms are small but designed to be efficient... AND each floor is painted in a different color....(bring a sense of humor).... Beautiful breakfasts, that are paid for separately.... I will recommend this one to all of my friends One […] reminder....buy your bus tickets before hand even though you are told that you can purchase it from the bus driver. On our trip to the train station the driver ignored us after several attempts to pay him...Two inspectors came on board asked us for tickets, and fortunately believed our story.. but we would have had to pay a fine. Подробнее

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Comfortable, clean, newly renovated with a "fun" colour scheme. Close to attractions. Immediate surroundings not exactly inspiring, but fine all the same. A good choice while in Firenze.

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The walls, the stairs, the bathroom facilities, and the beddings of this hotel are very new. It is a modern hotel. We had a king size bed. The room space is ample. The only thing I have to point out is that I wished the trash bin in the bathroom would be bigger (the diameter is only 5 or 6 inches). I left trash on the floor anyway. The shower case […] is big enough; however, there is no door to close the shower case at one end, so the water could be splashed out on the floor. It could be a maintenance problem if guests have left too much water on the floor. Подробнее

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bene

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bastante bien ubicado, muy limpio, hombre en recepción antipático

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