Best Western The Cromwell - Лондон

Мы остановились в этом отеле на 2 дня на обратном пути домой в Австралию. Отель отлично расположен в р-не Кенсингтон: станция метро (Gloucester Road) находится буквально через дорогу. Было очень удобно добраться из Хитроу на метро до отеля. В окрестностях есть много качественных мест питания, кафе и супермаркетов - все буквально в нескольких минутах […] ходьбы от отеля. Персонал очень дружелюбный и отзывчивый; сотрудники сделали наше пребывание в отеле еще приятнее. В ходе нашего путешествия мы останавливались во многих отеля, и этот, пожалуй, был лучшим в плане качества обслуживания. Сам отель находится в очень хорошем состоянии. У нас в номере было тихо и чисто. Единственное, что смутило, это габариты номера. Номер был очень тесным, а у нас после 7-недель путешествий скопилось много багажа, и нам некуда его было поставить. Ванная тоже была очень тесной, однако чистой и современной. Мы бы непременно остановились в этом отеле вновь. Расположение было великолепным, сам отель опрятный, а персонал дружелюбный. Подробнее

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Отель чистый и удобно расположен, больше ничего. Номера чрезвычайно маленькие, с крохотным расстоянием от кровати до стен. Вам очень повезет, если у Вас в номере будут окна! Наконец, у нас случился конфликт с сотрудником персонала, который сам прозевал время выселения, разговаривая по телефону, но взял с нас дополнительные деньги.

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У меня был неплохой, но очень тесный номер. Стандартные габариты для лондонского отеля такого ценового диапазона. Крохотный стол; стул к нему подходил с трудом. Номер был чистый. Кровать удобная, Wi-Fi работал. Персонал проявил дружелюбие.

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Остановилась в отеле с детьми, и нам понравилось расположение (продуктовый магазин через дорогу, остановка экскурсионного автобуса - в 2 кварталах). Благодаря плотным шторам, спать в номере можно было даже днем. Сам номер маленький, но мы там по большей части только спали. Персонал за стойкой взял наш багаж на сохранение, за что мы были благодарны. […] Станция метро находится на расстоянии 2 кварталов. Безопасный, чистый номер с кондиционером. Смутила лишь стоимость: дороговато с учетом того, что отель предлагает. Подробнее

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"Cromwell" - весьма приятный отель, очень удобно расположен по отношению к метро, магазинам, почте и кафе. Персонал был какой-то странный: мы не встретили большого гостеприимства/теплоты при первом приветствии. Однако номера были чистые и в хорошем состоянии. Мой номер был очень маленький - словно чулан. Габариты номера - единственный недостаток моего […] пребывания. Подробнее

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Отель очень теплый и тихий. Кровать очень удобная. Персонал очень дружелюбный. Великолепный номер. Хороший район: очень близко к р-ну Earls Court. Высоко рекомендую этот отель как приличное место с разумной стоимостью.

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Очень хороший выбор для туриста. Находится на расстоянии меньше квартала от станции метро, а автобусная остановка - прямо перед отелем. Удобно для передвижения по городу. В отеле есть все необходимое, но номера чрезвычайно маленькие по сравнению с американскими отелями. И все же я бы с радостью остановился в там вновь.

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Pretty good location, close to the Victoria & Albert, the National History and the Science Museums. Located near the 'Gloucester Road' subway / Tube station which takes you all the way to Piccadilly Circus (5 stops). Good restaurants nearby, including a Starbucks and Umami (Thai / Asian food). The hotel staff was friendly and very eager to help out […] with my enquiries. For those who likes to walk, Hyde Park is about 15 minutes from the hotel, off Exhibition Road. Beside the Gloucester station, there is a small shopping centre called Waitrose, which has a Boots pharmacy, The Nail Bar (manicure & pedicure) and a grocery store. Подробнее

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I was there for one night. The room was very small but perfect for me since it was only for sleep. It is very close to the tube and to a seightseeing Big Bus stop! Lots of good restaurants near as well.

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Very comfortable hotel. Rooms are small which is consistent with London hotels but very clean and comfortable. Staff was very pleasant and extremely helpful. Location is very close to The Tube, excellent for getting around London and on the Piccadilly Line so direct access to Heathrow as well. I would recommend the hotel and I would stay here again […] . Подробнее

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The hotel was great. We loved the rooms. No complaints in that regard. This was my third time staying at the Cromwell. The only problem I had this time was with the Internet. Wi-fi would not work in rooms as advertised. This was a problem for me as that I need a WiFi connection for work. I had to go to the hotel lobby to try to get a connection and […] the service was still rather spotty. Staff stated that it was a known problem. Hopefully this issue will soon be resolved or I might have to book somewhere else on my next stay in London. Подробнее

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Very clean rooms, Great location, but the beds were old and sagged in the middle

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This was our second stay at The Cromwell. Very convenient location. Friendly, accommodating staff. I would recommend this hotel

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The Best Western Cromwell was clean, quiet, comfortable, and very convenient. I have stayed in Knightsbridge a few times & this is my favorite hotel. It is directly accross the street from the Gloucester Road tube station. The gym is small, but clean and modern. The room I had was small and in the basement, but it has been well updated and the bed was […] very comfortable. The staff were friendly and knowledgeable. I highly recommend this hotel Подробнее

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For an overnight business stay it was good. The room was small, but I will take a nice comfy bed over a big room any day for one night. Staff very friendly, will stay here again if I need to be in the area

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Good location for tube, etc. well appointed but no Wi-Fi reception in our room, it only worked in the reaction area. Rooms very small and dark.

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Not unusual for London but the rooms are tiny. Everything is clean and the staff is very helpful and polite. the Breakfast was very good and it's in a great location.

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Clean room, subway close to the Hotel. I have nothing to say negative about this hotel.I would go back.

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Good hotel close to museums, tube and Albert Hall. Small room but clean and perfectly adequate for our two night stay. Good breakfast. Would return.

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Great location, clean room.... I have stayed in a lot of hotels in Europe, and this hotel room was SMALL even by European standards. The room was freezing cold when we arrived and didn't actually feel warm until the next morning even though the heater ran all night. We stayed two nights, and we asked for more towels on the second day and were met with […] reluctance, but other than that the staff was very helpful. Probably wouldn't stay again, as there are better, more inexpensive hotels in the same neighborhood (they were all unavailable on our travel days). Подробнее

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I have stayed at this hotel a few times. The standard room are v small and there are no baths (I requested one but I think there are v few rooms with baths and this makes sense because of the tiny bathrooms). On this occassion my room was very cold, the heating did not work and even with an extra blanket on the bed I was chilly through the night. This […] is shame as the hotel is in a great location for my work, but I would not stay here again. In addition, there is only one lift which takes forever each morning when everyone is using it. On the plus side this hotel has free WiFi which is handy. Подробнее

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hotel bedroom very small, breakfast good, staff extremely helpful and friendly.well placed for natural history museum. RB

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very very small room but ok otherwise

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Great for short stays

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Helpful staff. Nice neighborhood; near subway station and restaurants.

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I would like to give a recomendation. Improve the Wi FI Internet

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The elevator did not go as far as the floor with the room. The Internet did not work properly. This was most frustrating as it was a main reason for booking this hotel. The Internet was useless and the hotel should not claim to offer it!

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The hotel is ideally situated very near a tube station with all the local amenities you could wish for. The hotel room was clean, tidy and very well presented, a pleasure in all respects.

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Very clean, comfortable and the staff were very friendly. The shower was amazing! Woul definitely recommend to friends.

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Generally very good hotel, great location. Only disappointment was the advertised Wifi capability in the rooms. I was on the top floor and the signal was so bad could not make a connection. Only place for a really good connection was downstairs in the bar.

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Great staff, very efficient, free wifi. Would stay there again.

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The staff greeted us as we arrived. We came early to drop off our luggage to begin our museum tours. The staff checked to see if a room was already available. We were able to check in extremely early. We were excited to already have a room available! The room was very nice, clean, and affordable. The room was very spacious. We have a four year old, […] and the staff prepared his pull-out bed. He also provided additional towels. We love this hotel! We enjoyed our stay at this location. We have now stayed on two different occasions at this hotel! We will continue to go to the Best Western Cromwell while we enjoy sites of London. Thank you! Подробнее

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Great locale but hotel rooms now look dated, small and needs done up.

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Right next to Gloucester tube station made getting around very convenient! Wifi was weak in the room so required a cable (provided by the front desk). Room service made the bed and changed towels only, which was fine. Really all you need but was frustrating to not get fresh mugs each day. Friendly staff, would stay again!

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Fairly shocked to find I'd been assigned a basement room, but kept an open mind. The room never got warm, as there was a continuous damp draft, the carpet had large bumps underneath, which you trip over when walking on the floor, and several light bulbs were burned out. The room featured curtains over a fake window- basically white-spray-painted glass […] installed into a picture frame, to make one 'feel' as if there was a window. The rest of the hotel is fine, service was friendly, and the location is fantastic as it's right near the Glouster Road tube station. Подробнее

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Hotel room was small,but clever use of the space made it perfectly ok for one person overnight. Great location near to museums, shops, cafes and bars. Perfect position for transport links as 2 minutes from Gloucester Road tube station. Quiet as didnt hear any other guests. Staff friendly and hotel really clean. Would have been perfect except my room […] was ground floor and really cold. It was snowing but the heating just wasn't great and really noisey. Struggled to sleep with it on.The plumbing also meant that I could hear toilets being flushed and people showering in other rooms. Подробнее

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Nice hotel, the staff were friendly and helpful, even if some may have lacked an understanding of the English language. Room was clean, compact and bijou.

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OK as a base, somewhere to sleep. Little other facilities at hotel

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Really comfortable and quiet hotel. Ideally situated for our two destinations (the Royal Albert Hall and Natural History Museum), there are also plenty of facilities literally just across the road and around the corner including the Tube, Waitrose, Starbucks and Burger King. Wireless was a little slow, and not many TV channels available, but these […] weren't essential and attentive staff, a good 'feel' to the place, and cosy rooms made this a hotel we'd more than happily come back to. We even managed to walk there from central London, taking in shops, well known parks and Buckingham Palace! Подробнее

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Great location 1 block from Gloucester Road Tube Station. Clean and comfortable rooms. Great updated bathroom.

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Great location, price, and friendly staff. They held our luggage so we could leave for Winter Wonderland, and return to our booked room later. The room was a family room that was very spacious and clean. Two minute walk to the nearest subway! Great price for such a lovely hotel. We will definitely stay there again!!!

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Good location for walking to appointments; fantastic breakfast; quiet - even if you open a window! For NYC that's a big plus.

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The staff are friendly and helpful. The hotel is soulless. The rooms are TINY.

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I have been to London many times and this was by far THE WORST experience ever. I was initially shown to a room with hair on the sheets, dried blood on a bathroom towel, fingerprints everywhere, and dirty walls. When I complained, I was shown to a new room with little apology; the staff seemed to think I was just being picky. Upon returning the next […] evening, when the outside air was -1 Celsius, I entered my room to find it at 8 degrees! When I reported the problem, I was asked if while I was away, I had left my extra room key in the slot just inside the door. I had not. I was told that someone should have informed me when I checked in to do so in order to have constant heat. When I pointed out that a system which requires a room key for lights (and in this case ALSO heat) in intended to conserve energy, and like most hotels guests take their key with them. I was met with a blank stare. So, at 2:00am, with no maintenance staff on call, I had to wait almost an hour to get the heat back on -- which is why they leave it on all the time. I asked the desk for a an herbal tea to warm me up; I was brought an unwrapped teabag in a bare hand and told to heat some water in my room. This hotel is poorly managed and, as an American, I assure you that it does NOT live up to the standard this U.S. franchise is known for. I urge anyone to consider other options... especially in winter. Подробнее

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The staff was pleasant and the facilities were clean, but the room was uncomfortably tiny.

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Great value for money. Very friendly and efficient staff. Very good location in West London. Good restaurant choices around. Across the street from tube station.

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Excellent friendly staff Great location Affordable With a friend, we stayed in a two twin room. While small, we had ample closet space. Bathroom was adequate size. During the night there was noise from the pipes that would be a problem for someone that is a light sleeper.

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Room was tiny and like a sauna, even with AC on full and windows open.

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