DoubleTree by Hilton London Victoria - Лондон

Плюсы: 1.отличное качество обслуживания 2.чистота в номере 3.удобства в номере - халат, тапочки, расческа, зубная щетка, паста, бритва, гель для бритья 4.расположен в центре, вблизи от многих основных достопримечательностей Минус: 1.расположен в непосредственной близости с вокзалом Виктория

When I arrived after a long flight from China there was a queue of eight at reception and only one receptionist. On getting to my room I was astonished at the poor condition of the room, and of the bathroom, which was more like a youth hostel than a four-star hotel,with the toilet bowl stained brown. My sheets had marks and a couple of small tears on […] them, and the pillows were incredibly old and lumpy. I changed to another room, which was meant to have been refurbished, however apart from this room having working AC and not overlooking the railway tracks, I couldn't find any differences. Other than the rooms, the restaurant had worn, scratched tables, and I found the hotel gym to be nothing but a tiny room in a freezing basement with a poor selection of equipment, some of which is very old. Подробнее

В номерах нужно провести ремонт. В ванной мы обнаружили ржавчину. Все стены нужно перекрашивать. Ветхая мебель. Ладно хоть насекомых не было! Лучше остановиться в любой другой гостинице поблизости.

Плюсы: персонал был безукоризненно вежлив и услужлив. Гостиница находится в удобном месте - прямо через дорогу от ж/д вокзала Виктория и станции метро. Минус: кондиционер дважды ломался во время нашего двухнедельного пребывания, кровать проваливалась с двух сторон, в ресторане еда оказалась хорошей, но дорогой.

В этом отеле мы отдыхали во время августовской жары. Электричество и кондиционер вышли из строя, и в номере было жарко. Никто из служащих не пришел и не устранил проблему. Когда я спрашивал по поводу местных ресторанов, администратор был не очень сговорчив. Нам сказали, что питаться нужно в их ресторане, и нам этом он замолчал. Мало что могу сказать […] о прилегающей территории. Подробнее

Очень понравилась гостиница. Располагается прямо за станцией Виктория, а в двух шагах находятся известные достопримечательности. Очень спокойная и просторная комната. Была проблема с кондиционером, но его починили в течение 15 минут. Дружелюбный и услужливый персонал. Я бы посоветовал это место всем, кто хотел бы, чтобы поблизости находились станция […] метро и достопримечательности. Подробнее

Никто не сравниться по расположению с этой гостиницей - прямо через дорогу от станции Виктория, которая одновременно относится и к вокзалу, и к метро. Плюсом гостиницы является её близость к достопримечательностям. Цена была достаточно хоршей для Лондона (хотя в Лондоне всё дорого). Я бы посоветовал взять номер на верхних этажах, чтобы уменьшить шум, […] доносящийся со станции Виктория (мы находились на 7-м этаже и не жаловались). К тому же, кондиционер в нашем номере работал неудовлетворительно. Однако, погода была не слишком жаркой во время нашего пребывания, поэтому мы в основном проводили время в городе, а не в гостинице. Подробнее

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I use the Doubletree in Leeds regularly, which is fantastic and at a much lower price, but this one doesn't come close. At least not yet. Rooms are small and dark with a TV that doesn't receive many channels. Standard terrestrial channels were missing. Internet and breakfast was a rip off so I didn't take up either option. There is still building work […] going on (which is not mentioned when booking) as this changes over to the Doubletree brand, so I can only assume it will finally get better, but until that happens, I won't be using it again. Luckily it was a very short overnight stay, but all the same, very disappointing. Подробнее

We were overbooked at Doubletree so we were sent over to the Grosvenor Hotel Victoria. Frustrating, at first as we were a bit fatigued from the long flight. Loved the Grosvenor as we were placed in an Executive suite. We will stay there from now on. Great rooms and service. So the above review is for the Grosvenor Hotel.

It was perfect for us in regards to being close to train and tube transport as well as being walking distance from many sites, including the London marathon that we were there for. Rooms/hotel were very clean, staff very friendly. The late check of 4pm we were granted was so helpful after the marathon. Would definitely stay here next time we are through […] London. Excellent value for money. Подробнее

Excellent hotel - best cookies I have ever tasted. The location was second to none just what we needed. Only fault was no tea or coffee making facilities in the room :( apart from that no complaints.

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When we checked in, the front desk clerk was very short with me and wouldn't answer my questions. She was not an effective multitasker. I booked the hotel before it became a Doubletree. We were supposed to get free Internet but the hotel refused to honor it. Then they charged us for Internet we didn't use. The shower drain needed cleaning out because […] I was left standing in 3 inches of water. Location and the Doubletree cookie were the only highlights of the hotel. Подробнее

I bought a pint of Becks at the bar, only to be charged £4.20. I pointed out an earlier pint was £3.80. The barmaid was extremely rude, saying it was a service charge I didn't have to pay, and that it was in the drinks menu. Except it isn't - and she hadn't given me a menu anyway. I was disgusted with her aggressive and discourteous manner.

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We struggled a bit trying to find the hotel after arriving at Victoria station - but quickly found out that there was a shortcut into the station right opposite the hotel entrance. Also, there were no free internet at the hotel - a bummer, it's 2012 right?

good hotel . wifi far to expensive go to any pub cafe etc ang get it free. breakfast at overpriced again go out and get it for half the price.

The Hotel was reasonably comfortable though, as a family of three the room was a bit on the cramped side. On arrival our toilet was blocked & the air con wasn't operating. To be fair the toilet issue was fixed very quickly however the air con only worked for the first night of our 4 night stay, dissapointing as the room was very warm at night. Unfortunately […] the room we were in was dated and needed a freshen up(not quite the standard you would expect at a Hilton related hotel). Breakfast had a good buffet selection though it did seem strange to have to wait for a table when busy. Location was fantastic with Buckingham Palace just round the corner and easy access to the tube and bus station. The staff were very helpfull and accomodating. Would use this hotel again however I would rather wait until the refurbishment was completed. Подробнее

DoubleTree Hotel is literally 45 seconds walk from Victoria Station (we timed it) with makes it extremely convenient for getting around. We didn't spend much time in the area but took the train to Oxford Street + surrounding area every day. There are cheaper hotels around, but it's great value for the money - a lovely breakfast buffet, a bar with reasonable […] prices and a warm chocolate cookie at check-in! My only complaint is that the wifi is unreasonably expensive - it would be a great added service at no great cost to them to offer it for free. Still, I recommend it and would stay there agian. Подробнее

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Enjoyed our stay, staff were friendly and welcoming . Easy to get to main attractions via the underground train from the hotel, good value for money!

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very good hotel no complaints except wifi at 5pounds an hour is way over the top it should be free.breakfast 20 pounds pp is far to expensive.

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Stayed here for one night in April whilst on business. Convenient location at the back of Victoria tube/rail station. My room was on the 7th floor overlooking the railway station but I wasn't disturbed by noise as other reviews have suggested. The room was clean & comfortable - firm bed, good blackout curtains and hot water which are all vital for a […] good stay. All of the staff were welcoming and helpful. Food was good - I ate in the Bar area on Sunday night which was reasonably priced & wide choice available at breakfast. The welcome cookie when I arrived after a long journey was a nice touch. Подробнее

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Cant believe wifi wasnt free. Hugely disappointed in the money grab.

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The location is super, accros the street is victoria station. The staff is excelent in all aspects. we were very happy ith the service and location

We were surprised when we arrived and the Hotel name had changed. We were never notified before we left that the hotel was under renovations or that it had changed owners. It had been under new owners about i and 1/2 months before we arrived, so they had plenty of time to notify us. However, the Hilton was more than helpful, and quite willing to do […] whatever it took to make our stay pleasant. This is the ideal location for a London vacation. We would recommend it to anyone using Gatwick airport. it is LITERALLY across the street from Victoria station, so it is convienent to go Anywhere!! The area is very safe, My husband and I walked around at night until midnight enjoying the atmosphere and felt comfortable never afraid. There is always something open to eat and shop. There are quite a few pubs in the area, the food was amazing at St. Georges pub at the end of the street. Lots of construction going on in the area due to the olympics this summer, but it was not disruptive really. We will definately stay here again. Подробнее

We really enjoyed our stay at the Double Tree Victoria. Having flown into Gatwick and gotten the Gatwick Express into Victoria rather late in the evening it was wonderful to just cross the road and find our hotel and we were plesantly surprised when the receptionist offered us an up grade!! The room was spacious, clean and so quiet. (our room was to […] the back of the hotel). We ate at the restaurant and can certainly recommend their food. The portions were a little bit on the small side but can't complain as dinner was delicious. Подробнее

Great location for Victoria Rail and coach, plus very central for London. Great idea of warm cookies on arrival, and refreshment tray.

This hotel is perfectly located at the back of Victoria Train Station. Room had everything you need and would definately stay again.

The location is prime. Due maintanence work, noise in the day time and couldnt talk over phone the properly. Bit surprised with the cleaning as the staff use the same cloth to clean toilet, bath tub and the tea cups. I will never the cups in the hotel. The internet was charged 15 GBP per day rather than 24 hours usage as told by the reception during […] check-in. Подробнее

Excellent location - good proximity to major sites ie. Buckingham Palace. Across the street from Victoria Station with every amenity.

Still getting done up from Hesperia to Doubletree. Good service. No free wi-fi at all.

This is a good hotel in a good location, however, we arrived right in the middle of its refurbishment to the Double tree. We had not been informed of this change and as a result, we weren;t sure if we were at the right place! The staff were quite dismissive and said that the hotel would be finished on 14th February. this was not helpful to us - we were […] leaving on the 11th! The dust and disruption in the restaurant and bar areas meant that the bar consisted of a couple of fold-away tables in the mezzanine area and the breakfast was served in the conference room, with no table cloths provided. The breakfast was overcooked and had probably been first served the day before, it was so dry. There was no running water in the toilets and paper towels had been strewn over the floors. We passed on our complaints to the duty manager on check out and so this is not one of those reviews with no backbone.. We are still awaiting the promised response.... This is a good hotel, but they needed to handle the changeover better. Подробнее

Great location, can easily access to Victoria station just crossing the street. We just went in the middle of their renovation to become a Double Tree hotel. Breakfast is just OK, not so many choices..If you want to save some money just eat around the block. Would definitely stay there again.

Hesperia's ground floor (restaurant, bar, check-in, main lobby, elevator lobby) was u/c during stay, preparing conversion to Hilton brand and for Royal Jubilee and 2012 Olympics. (The whole of London seems u/c.) Disruption is reflected in discounted rates and was expected but grd-flr dust control could have been much better. Room was clean, functional, […] and well-serviced but wifi came and went. Front rooms overlook back of Victoria Stn and its trash compactor site. But convenience to Victoria, Tube, and Gatwick Exp unbeatable; restaurants & services w/in 2 blocks. Подробнее

Very conveniently located Hotel, minutes walk from Belgravia, Victoria Station & coach station. Hotel is undergoing a refurb to the reception and ground floor areas. Overall a well located, clean, reasonable hotel for it's location. Breakfast at £18.00 per head a bit steep, but loads of places to eat brakfast nearby.

This is more than I am used to paying for a hotel. I have to say one good thing about Hesperia. When I booked on Hotels.com, the price jumped about 25%. Ouch!! I told Hesperia and they upgraded my room. I was grateful for the gesture, as the issue was no fault of theirs. Thanks Hesperia!

Good location across the street from Victoria Train station and tube station. Temperature control in the rooms was poor and the pillows were horrible

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This hotel is situated right next to Victoria station. At first it seemed like a dogy area, but it is completely safe. You have tube and train access in immediate vicinity and quite a few pubs as well. The hotel was being renovated while we were there, so the reception area was very small. The room looked like it was recently remodeled, but I do not […] know if all the rooms are done yet. Very comfortable beds and very clean. We stayed on the 8th floor with a view over the station, but we didn't hear anything through the windows, so the vicinity to Victoria is no problem. All in all a very nice place to stay with a good location and decent prices. I would stay here again Подробнее

Dont stay here until the renovations are finished. Having breakfast next to a noisy drill is not much fun. Can hear the drills on the 5th floor. I would not have paid if I hadn't went through hotels.com.

small rooms, beds nothings more than a box of springs, hallways and reception desk look like after an earthquake. for the price we paid, very disappointing!