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880 055-56-391Пн-пт 10:00–19:00 МСК. В остальное время наш центр приема звонков работает только на английском язык
Отзыв пользователя Hotels.com: 7 июл 2012
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"отличный отель"Отзыв пользователя Hotels.com: 14 ноя 2011
В номере есть все необходимое. Кофеварка, утюг, фен, гладильная доска, wi-fi, близко к аэропорту, бесплатный трансфер до аэропорта и железнодорожной станции, не хватало только питьевой воды в номере, но она была на ресепшене. Номера чистые. Отличный вариант для тех кто поздно прилетает для того чтобы отдохнуть после перелета.
За проживание дополнительных гостей может взиматься плата в зависимости от политики отеля.
При регистрации по прибытии необходимо предъявить официальное удостоверение личности с фотографией и кредитную карту на случай возникновения непредвиденных затрат.
Выполнение особых запросов зависит от ситуации на момент регистрации по прибытии и не гарантируется. Может взиматься дополнительная плата.
**Эти удобства могут быть доступны только в некоторых типах номеров. Некоторые удобства предоставляются с доплатой.
Crossroads – это ресторан, основная специализация – местная кухня, в ресторане предлагается завтрак, обед и ужин.
Courtyard-side Lounge – коктейль-бар предлагает ужин и напитки.
Отель предлагает обслуживание номеров (по расписанию).
Отель предлагает следующие места отдыха и развлечений: фитнес-центр и открытый бассейн сезонного использования.
Перечисленные ниже виды отдыха и развлечений предоставляются в самом отеле или недалеко от него (может взиматься дополнительная плата).
Следующие платежи и залоги взимаются отелем во время оказания соответствующей услуги, при регистрации по прибытии или регистрации при отъезде.
Возможно, приведенный выше список неполон. Суммы платежей и залогов могут быть указаны без учета налога и могут быть изменены.
За проживание дополнительных гостей может взиматься плата в зависимости от политики отеля.
При регистрации по прибытии необходимо предъявить официальное удостоверение личности с фотографией и кредитную карту на случай возникновения непредвиденных затрат.
Выполнение особых запросов зависит от ситуации на момент регистрации по прибытии и не гарантируется. Может взиматься дополнительная плата.
Clean and spacious room but with an old-fashioned analog TV's. Good location near Pikesville in a nice shopping center. Free parking a real plus.Отзыв реального пользователя Hotels.com
"Nice Hotel"
Very Nice Hotel will Stay againОтзыв реального пользователя Hotels.com
Отвечает Radisson Hotel at Cross Keys Maurice, Thank you for sharing your comments. We look forward to seeing you again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager
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"5 minutes from Johns Hopkins Homewood campus"
Quiet and beautiful park surround. Great place to unwind.Отзыв реального пользователя Hotels.com
Отвечает Radisson Hotel at Cross Keys Thank you for sharing your thoughts about the hotel. I am pleased that we were both convenient and scenic. We look forward to welcoming you back again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager
The hotel was fine, however, our resturant experience was not good at all. We were seated for breakfast, but after 20-25 minutes there was no waitress and we had to leave as we had to be someplace by 8:30am. Why seat us if there is not adequate help?Отзыв реального пользователя Hotels.com
Отвечает Radisson Hotel at Cross Keys Denise, Thank you for taking the time to share your experience. I am pleased that you enjoyed your visit overall. I sincerely regret that we missed an opportunity to take care of you for breakfast. We pride ourselves on service, and we rely on our guests for feedback so we can continue improving. Please know that we have taken note of your comments and will use them to monitor the quality and service that we provide to our guests. We look forward to an opportunity to welcome you back again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager
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"Just what I expected"
Nice room, comfortable and convenient. Just what I expected it to be.Отзыв реального пользователя Hotels.com
Отвечает Radisson Hotel at Cross Keys MA, thank you for sharing your experience. We are pleased to have met your expectations and look forward to having you back again. Enjoy today! Emily P Dailey Portfolio Reputation Manager
"An oasis in the city"
This hotel provides a secluded getaway from the city. The surrounding trees and manicured grounds made me feel like I was miles away from the convenience the location provides.Отзыв реального пользователя Hotels.com
Отвечает Radisson Hotel at Cross Keys JD, Thank you for sharing your reflections about the hotel. We are extremely lucky to be part of Cross Keys and are glad that you loved our location as much as we do. We look forward to welcoming you back. Enjoy today! Emily P Dailey Portfolio Reputation Manager
"Close to family"
We enjoyed the setting of the Hotel and our room and services were fine. There seems to be some renovating being done but not a problem for guests. We would recommend the hotel.Отзыв реального пользователя Hotels.com
Отвечает Radisson Hotel at Cross Keys Thank you for your wonderful review! We appreciate your taking the time to let us know that you were pleased with our hotel. We are, in fact, refreshing our guest rooms and we look forward to unveiling a new guest room experience soon. We hope to see you soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager
"Under rennovation"
Nice location for our visit to Baltimore, however hotel is undergoing construction-- for a much needed update. Staff was wonderful though.Отзыв реального пользователя Hotels.com
Отвечает Radisson Hotel at Cross Keys Thank you for your comments. We appreciate your taking the time to let us know that you were pleased with our hotel. We look forward to unveiling a new guest room experience soon and hope to be welcoming you back again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager
"Close to Loyola University"
Easy to get to off the expressway. Convenient location outside of the inner harbor.Отзыв реального пользователя Hotels.com
Отвечает Radisson Hotel at Cross Keys I am glad that you chose to stay with us during your recent visit to Loyola. Thank you for taking the time to comment about your stay with us. We look forward to welcoming you back again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager
"room review"
I had reserved a king sized bed for the room, but was told there weren't any left when we checked in at 4 pm. What was the point of reserving a specific bed size? it wasn't until my husband complained to the front desk that they suddenly " found a room with a king bed!" How convenient. The toilet didn't flush and it looked like there was dried blood […] on the the seat. I think we should get a refund for our stay. totally disgusting and subpar for any hotel room with your company. ПодробнееОтзыв реального пользователя Hotels.com
My stay at Cross Keys was very nice. The staff were extremely helpful and friendly. We did have a problem with our room the first evening because there was a very loud noise that continued all night. We spoke to a very nice and understand lady at the front desk the next morning and she said there would be no problem moving us into another room. When […] we returned to the hotel around 3:00 p.m., we had been moved to another room and it was perfect. Very nice people, even Cory in the bar area was fantastic, as was our meal. Thank you for a wonderful visit. ПодробнееОтзыв реального пользователя Hotels.com
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"cross keys"
It need a up date it smell and the decor was the worstОтзыв реального пользователя Hotels.com
Отвечает Radisson Hotel at Cross Keys Dear Hotels.com Traveler: We are currently in the process of a multi-million dollar renovation to include the décor of the hotel as well as our HVAC system. We are coming to the end of our HVAC upgrade and are very close to beginning the cosmetic portion of the renovation to include all guestrooms, public space, our restaurant and meeting space this year. Once complete we will look and feel like a new and improved Radisson! If your travels bring you back to the Baltimore area we hope to have the opportunity to have you as our guest. We are sure that you will be pleased with the new look once the renovation is complete.
"great stay"
We enjoyed our spacious room, the beautiful grounds and the friendly and helpful people.Отзыв реального пользователя Hotels.com
"Falling apart, yet they press on"
This was one of, if not the worst hotel experience i have had in 3 years. Upon arrival, we were told they did not have any rooms with 2 double beds, despite that being what we had paid for, they were unwilling to work with us on this. We had to get a rollaway in our room for one person to sleep on. We noticed upon getting in the room that it was very […] warm, so i called down for someone to come and help us cool it down. The engineering person came up with a floor fan and said that because of renovations they had turned off the AC! We had to sleep with the window open and a floor fan. It was still warm. As the engineering person left, he said "we tip at this hotel" to me. I found this stunning that he was asking for a tip after the level of service we had received. The next day, we were in a seminar and right outside our seminar room door, something broke in their air conditioning and water started pouring from the ceiling, flooding the floors. From inside the seminar room it sounded like a waterfall, and we were expecting it to start raining down on us in there as well. We had to move our seminar down the hall to a part of the hotel that wasnt flooded. This building is falling apart, AVOID at all costs. ПодробнееОтзыв реального пользователя Hotels.com
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"Very friendly"
Velma at the front desk was extremely friendly and helpful. The building is quite old, but the decor was updated. It was nice to be surrounded by shops and restaurants although their hours were limited. Would definitely stay againОтзыв реального пользователя Hotels.com
"In for a wedding. .."
No refrigerator in room, No complimentary breakfast was shocking for the price we paid. TV was outdated.Отзыв реального пользователя Hotels.com
"Perfect for college visits in Baltimore"
Clean and comfortableОтзыв реального пользователя Hotels.com
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"Stay in Baltimore"
It was really hard to find the hotel. Once we did it was fine. Our closet door was broke. Also we booked a room for this week and it was $10 more than last week. Don't understand that.Отзыв реального пользователя Hotels.com
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"Simply awesome!"
Just a few words, the price, the location, the staff, the room, the decor, the shops, the parking, the grounds, the eateries, they all were "EXCELLENT!!" a friendly, warm and save place. We will and are for sure re-booking every time we are in the area. We recommend this hotel for any and everyone.Отзыв реального пользователя Hotels.com
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"Perfect for Business"
Great staff (checked in early at 10:30 am) Nice simple room. Clean. Great little area right next to shops and some restaurants. Friendly, talented bartender and good food at hotel. A perfect little place for a business trip.Отзыв реального пользователя Expedia
"Mostly OK"
The hotel and room were fine EXCEPT that when I got ready for a shower in the morning, the shower handle fell off in my hand so there was no water in the shower. They fixed it that day. Comfortable bed. Internet worked. Food at the restaurant was adequate but they could not seem to get the order right and the kitchen was VERY slow! Nice waitstaff.Отзыв реального пользователя Hotels.com
"Good Option North of Downtown"
Very clean and well-run, though slightly run down. Reasonably priced. The hotel is undergoing renovation so should be much nicer in another 6 mos. This building is tucked into the back of the Cross Keys shopping center and right next to the freeway (I-83)--a little hard to find unless you call for directions. Good service, though they close the bar […] at 11:00 p.m.--not something I expected in a city the size of Baltimore. Front desk was accommodating in providing me with alternate places to go for a drink. Restaurant was very good for lunch the next day. ПодробнееОтзыв реального пользователя Hotels.com
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"One bad apple"
Me and my husband have been staying at this hotel for three Fridays str8. I am taking a class at a near by college on Saturday mornings. We have always got a late check with NO problems. Well this time when we got to the front desk there was a gentleman and a lady working.. We asked the man if it was ok for us to have a late checkout and he said let […] me check before he could even check the lady butted in and said the latest is 1:30.. (Without checking) I didn't have time to check her attitude at that time because I didn't want to be late for class. My husband in a general conversation told my daughter what happened and she was hot. She call there and asked for the manager. Turns out the lady was the manager and by the time my daughter finished with her she said my husband can stay in the room because no one was scheduled to be in that room yet. If she would have minded her business and let to gentleman do his job, all that could have been avoided. She had no excuss to why she said no in the first place.. ПодробнееОтзыв реального пользователя Hotels.com
"Very pleased"
The hotel was quiet; the room was very clean; the (Sleep Number) bed was exceptionally comfortable as were the pillows. The location was convenient for us, as we had a car and the drive to the harbor area was only about 10 minutes. The parking was free at the hotel. The hotel is in a lovely, quiet neighborhood. Nice shops adjacent to hotel, but I didn't […] get change to shop in them. I look forward to returning here the next time I have business in the Baltimore area. ПодробнееОтзыв реального пользователя Hotels.com
"Beautifil location"
I loved the location of the cross-keys raddison within the mall and it was very convenient for getting to Johns Hopkins. Service was efficient and extremmely courteous. My only complaint was that the bed was little hard and the pillows a little too soft for my taste.Отзыв реального пользователя Hotels.com
Hotel was nice. Nothing special. No flat screen T.V.'s?! Seriously?! Showers should be nicer. You cannot see the hotel from the road which makes it hard to find especially at night. Hotels.com gives it 4.5 stars. I give it 3.5. For the price it was still a good deal.Отзыв реального пользователя Hotels.com
"Great place to stay!"
Super clean room and fast, friendly service! Very family friendly in a great location with convenient amenities. We will definitely stay here again.Отзыв реального пользователя Expedia
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"Nice hotel for a business stay."
Very nice stay. I was able to catch up on work emails with the free internet. The staff was very accommodating.Отзыв реального пользователя Expedia
"Good but could be excellent with a refurb"
The hotel is convieniently situated in a safe neighbourhood with free parking and wifi. The hotel is overdue for a refurb and that is to take place imminently. The foof is very good. The majoe gripe is bar, it has no draught beer, and no entertainment. The staff are all very helpful and polite.Отзыв реального пользователя Expedia
Window in room wiuld not close and bathroom facet leakedОтзыв реального пользователя Hotels.com
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lovely hotel in a lovely location. Only one complaint which was that the walls were thin and we could hear the TV playing very clearly in the next room down.Отзыв реального пользователя Hotels.com
"Close to Loyola and Towson"
We were very pleased and will definitely returnОтзыв реального пользователя Hotels.com
"Ok for a night stay"
The balcony in the room was locked and there was water stagnated. They could not change the room. The room was not sized enough for 4 adults And that is what I requested in my reservation. The staff were courteous and helpful.Отзыв реального пользователя Expedia
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"Stellar"
This hotel is close to many attractions. The hotel staff was beyond helpful above and beyond necessary. The hotel was clean. What more can be said?.....great hotel for the priceОтзыв реального пользователя Hotels.com
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"superb hotel for the price"
This hotel is one of the finest hotels I have ever visited. I highly recommend this hotel.Отзыв реального пользователя Hotels.com
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