Stanhope Hotel - Брюссель

С детьми в отеле жить неудобно. В номере нет чайника, как это обычно принято в Европе. Неудобная планировка номера, сами номера небольшие, но хорошо обставленные; качественная мебель. Персонал первоклассный, в номерах чисто, отличные рестораны. Расположение в принципе неплохое, но - не самый центр. До старого города топать километра полтора. Впрочем, […] идти придется мимо красивого парка и королевского дворца, так что, может, это и неплохо. Подробнее

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The room, service, amenities and the location for our stay were wonderful. The lobby is spacious, beautifully decorated and you feel welcome as soon as you enter. The room is very elobrate with lots of extras that remind you of staying in the early 1900's but having all the modern conveniences. We had a beautiful canopy bed and a lovely windows that […] overlooked the front. There were freshly laid out robes and large towels. We only stayed one night but I could have gladly stayed there for a week! I loved the elevator. It looked like a library when you entered. I took a really cute picture of my husband to post for my friends! Подробнее

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I had a superb stay for three nights in this older, elegant hotel. The hotel is just beyond the royal palace and park but not quite to the european parliament, so hardly any tourists around. High quality service, really excellent breakfast was included. The hotel is just around the corner from the Troon metro stop so it is perfect for someone that knows […] their way around the excellent public transport system. The end of the #12 bus from the airport at Luxembourg is a simple ten minute walk. I would definitely stay here again if the chance came up. Подробнее

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The Stanhope hotel wasn't in my opinion up to the standard of a 5* hotel, certainly 4* would be more appropriate. We found the service reasonable, the hotel public area's are pleasant but the rooms are nothing to be to excited about. We stayed in 2 different rooms as the air conditioning hadn't been commissioned following the winter and we couldn't […] open our first room's window without traffic noise. The hotel is situated a short walk from parks and museums, restaurants etc (10-15 minutes), but overall I would suggest it lends itself toward business rather than leisure guests (certainly looking around it seemed most of the other guests weren't staying for pleasure as we were). The lack of tea/coffee making facilities in the room was disappointing, charging for internet access over 1 hour whilst not unusual is ridiculous given that a £30 a night travel lodge would offer it for free. We didn't try breakfast due to the cost (it wasn't included in our room rate). Подробнее

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The breakfast buffet was very good and it was lovely to look out onto the couryard with a magnolia in full bloom. Although the bathroom floor was cold the slippers and bathrobe helped you feeling comfy. Once you found your way through the winding corridors it was OK to spend time in the nice room - but a coffee making machine would have added to the […] experience. Подробнее

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We lucked into a great rate at this amazing hotel and it was an absolute delight. Beautiful hotel, lovely and unique room and outstanding service. I can't recommend it highly enough!!!

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Feel hotel areas away from main reception are a bit tired and dull. Huge discrepancy in comfort of rooms: we changed room three times. On arrival we were given a second floor suite and it was very small (unlike the photographs on line), with no space at all for extra bed - despite my booking stating clearly that we were 3 in total staying). It was also […] dark decor - we were moved to the third floor which was brighter and slightly better for space. A problem with th electrics, resulted in us having to make an emergency move to the fourth floor at midnight. This suite had double the space of the previous suites. There was not much positive energy in this hotel. Quite sleepy atmosphere. And a couple of members of staff had very bad body odour - quite off putting when they were helping us move our clothes between rooms (I preferred to carry m own). Подробнее

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Very nice locatiion close to train station and shops and sights. We were grounded due to snow storm and could not get around much. Nice working environment in the room with ample space. Staff was very responsive. No lunch service except for room service. I found services a bit expensive.

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Overall the hotel was good but not as good as I was expecting for a 5 *. i requested an inter connecting room upon booking and phoned again the day before to confirm only to be told when we arrived that these rooms were not available and we should have booked a business room. Very disappointed. I found the room very dark and the toilet ridiculously […] small but overall the room was clean and comfortable. Would have appreciated bottled water by the bed at night without having to go down to the bar to get it ourselves. Подробнее

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Very classy while at the same time comfortable hotel. Great location! Free newspapers and fruit strategically located for our convenience. Breakfast ridiculously high price.

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A comfortable place to stay in an excellent location. Two principal complaints mean it gets four not five stars: you only get one hour of free wifi in a single session; the breakfast is over-priced at Euro28.

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The hotel is extremely clean and well maintained, the staff is very pleasant and very helpful. The hotel is not right at the center, but within walking distance or at least next to the subway station.

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The rooms at the Stanhope were beautiful. I was very disappointed at the additional cost of the wifi. We paid enough for the room and wifi should be standard. Also, we ordered room service and were expecting a good meal based on the cost we paid, but all we got was a pizza that could have been bought frozen. We asked if the mushrooms could not be included […] and they said no - it is a pre-made pizza and they just put it in the oven. None of the food we had was fresh. I recommend the hotel if you don't need wifi or want to eat there. Although, there is hardly anywhere to eat around the hotel and getting around Brussels can be difficult at times. Подробнее

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Friendly and service minded staff, excellent location relative to the location of my meetings in Brussels. In brief, a pleasant stay on a busy trip. Excellent business hotel. The price is a downside, and negative that breakfast is not included at such a high price.

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Stanhope is a busy hotel and I was in the old part of the building. This suited me as it was quiet. I was there 3 nights. One morning there was no hot water! A cold shower was a rude awakening. Room was clean & a firm comfortable bed. Downside was only 1 hr free internet.

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Helpful staff, wonderfully luxurious room, and central location. Would recommend highly

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Nice place with a few quirks. Bedroom was upstairs with a TV but there was only one remote for the room. No coffee maker. Small fix needed to make shower head stay on the wall. In-room safe died and needed help to get stuff out. Good location at edge of European/ government district.

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Enjoyable in every way

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I love the Stanhope. Small and elegant. Nicely appointed rooms.

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Very expensive for only average service and facilities. Almost entirely lacking any complimentary facilities e.g. no coffee or tea making facility in the room but with cookies available at extra an charge. Wi-Fi available but at an extortionate price ( 9.95 Euros per hour ). Hotel parking charge is 25 Euros per 24 hours The double room that we had […] was classed as deluxe but was quite small and well below the standard of every room displayed in the hotel's pamphlet. Disappointing ! Подробнее

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will not return-- manager was rude-very overrrated.

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Very helpful, friendly staff at front desk. Clean, comfortable room. Safely parked on street. Walking distance to many sites.

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The staff was knowlegeable and helpful, always patient and accessible. The room and hotel were clean and maintained. I had difficulty with the A/C not cooling the room sufficiently. Fortunately, Brussels was mostly cool so I did not have to use the A/C each night of my 9 night stay. There was free computer access in the lobby and international newspapers. […] The hotel is located in a newer part of Brussels that requires walking downhill to get to the center of the historic district. Obviously this makes it necessary for a long walk up hill to return to the hotel. Buses are very near by. The walk can be challenging. However, there are several museums that are very close by, if one is interested in museums. I would definitely recommend this hotel for its ambiance, professional staff and comfort. Подробнее

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I had a very pleasant stay at Stanhope Hotel. Hotel staff is very friendly. Breakfast is also very good. I would definitely come back. On the negative side: (1) room service menu is extremely limited and they didn’t have most of the items available and (2) Shower was either freezing cold or boiling hot and with a weak flow of water. Overall a very good […] stay. Подробнее

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Very attentive staff, spacious room, elegant surroundings inside the hotel. Very relaxing atmosphere. Great value.

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terrific hotel. staff VERY helpful and pleasant

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We really enjoyed our stay over the weekend. Very close to metro station. We had a nice and roomy corner suite. The whole stay was such a good value for money.

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Upgraded to a triple deluxe. Total splurge; well worth it. Staff was inconsistent - some folks were super responsive; some were less. Parking is NOT a good deal on week-ends, given street parking is free and available (just make sure it's clear there's no valuables in the car).

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Great location and great room! I had a staircase in my room which was unique and pleasant! Only negative was that the air con in my room had failed that one evening. Definitely recommend it though!

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wonderful!

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Excellent location and friendly staff. Will choose to stay next time.

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Great Hotel near the office with friendly staff and clean property all around. Nice fresh and tasty food.

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The hotel is located in a quiet area near the Royal Palace and a nice park. You can walk to the center of Brussels in 15 minutes or take a subway. The subway station is close to the hotel. The interior of this hotel is superb. Everything, including wallpapers, furniture in the halls and rooms, has a classical style. They even use antique desks, tables, […] pictures, and sculptures. The rooms in the hotel have high ceilings and very clean. The floors are covered with marble. The service was excellent. The only minus was a very expensive breakfast and a one-hour free Wi- Fi for the whole stay if you use your own computer (You can use the Internet connection on the hotel computer for free as long as you want). But their charge per night stay was surprisingly low for such a nice looking hotel. I would definitely recommend the Stanhope hotel. Подробнее

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Luxury hotel, but very cheap rates if you book well in advance. A little bit old fashioned in its pseudo-English decor, with false old masters paintings and antique-looking furniture. But on the whole very well kept, clean, and comfortable. Fine location: not in the old centre, but by the royal palace, museum, European area etc.

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very nice place. With expedia, flyght+hotel were very cheap

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My wife and I were happy to have a quality hotel in an area not close to tourist activity, although beware that this area lacks restaurants and cafes. Proximity to the subway makes it very easy to get to any place in Brussels, including the main railroad station. The staff was very helpful and knowledgeable. There is a marvelous buffet breakfast but […] you must be wealthy to afford it, and it would have been helpful to know the price in advance. Подробнее

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Stanhope is a comfortable enough place, with lots of baroque touches in an old-fashioned interior that probably makes the place pricier to maintain than it otherwise would be...which is passed directly on to the customers. Not a lot of freebies here--no free wireless, breakfast is outrageously priced. The hotel seems to think its fancier than it is, […] but the location (in the upper town, away from most attractions) isn't good enough to ever become a top-tier hotel. The room is just fine if a bit cramped, and if you look too hard, you'll probably find weaknesses. Nonetheless, it gets just about everything else right--front desk service is good, the bathroom is a respectable size, beds are comfortable. It also has a better fitness center than you typically find in European hotels. The location is a bit of a dud, but there are some cheap breakfast spots a few blocks away to compensate for the Stanhope's unaffordable offerings. All in all, a perfectly good hotel if location isn't critical. Подробнее

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The hotel is nice, perfectly situated central to the EU institutions, shopping, and tourist places. It is a bit old fashion, but that is not necessarily a bad thing. However, the main negative part was the staff, as they was very neutral, and didn't really seems to bother with the customers: they wasn't very service minded, and did not provide for anything […] more than one could expect at a low ranging hotel (which this is not): a smile/ friendly tone wound be nice from time to time! The room was nice and clean, but very warm. However, it is a bit strange that a hotel like this does not provide a kettle in the room (?), you have to go to the reception area every time you want a coffee or tea. Подробнее

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