Sheraton New York Hotel And Towers - Нью-Йорк

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Нам понравилось наше пребывание в отеле, его удобное расположение, возможность без труда добраться куда угодно. Персонал был очень любезен, и все остальное было очень приятно. Очень рекомендую.... они предлагают хорошие цены, не упустите.

Горничные не слишком тщательно убирали комнату. Они даже не убрали носки, оставшиеся от предыдущих постояльцев. Такой ужас!!! Швейцар был невероятно жаден до чаевых.

отель удобно расположен, рядом со всем, включая метро. Любезный менеджер на стойке регистрации дал нам номер со смежными комнатами, которые были хорошими и удобными.

Мы с моей мамой были в Нью-Йорке в выходные на День памяти и остановились здесь. Персонал был действительно дружелюбный и хороший, но когда мы вдруг поняли, что забыли взять паспорта в поездку, они стали очень грубо себя с нами вести и обращаться с нами так, как-будто мы путешествуем нелегально, проблемы разрешились после разговора с управляющим. Следующим […] утром, когда я вытирался полотенцем, то обнаружил на нем большое черное пятно, похожее на сигаретный пепел, и это меня несколько разочаровало, особенно после комфортного сна. Но в целом, все было великолепно. Подробнее

Я забронировал 2 комнаты на эту поездку. Одну для моих родителей и одну для себя. Когда мы вошли в комнату родителей, она была неубрана, поэтому нам дали другой номер, в котором был ужасный запах, в конце концов, нас устроила третья комната. После этого я пошел в свой номер и обнаружил волосы везде в душе и в раковине, грязный туалет и обертку от жевательной […] резинки на кровати под покрывалом. Все это время персонал справочной службы был груб и никак не реагировал. Я не буду рекомендовать этот отель тем, кого волнует чистота, и я могу утверждать, что это была самая ужасная гостиница, в которой я когда-либо останавливался за всю мою жизнь. Подробнее

Мы с женой останавливались здесь на 6 ночей в одной из "недавно отремонтированных" комнат. Комната была чистой, двуспальная кровать удобной, вид на Таймс Сквер был прекрасен, и все работало как следует. Комната была маленькой, но что еще можно ожидать в Нью-Йорке за целое состояние?!!! Бесплатный прелестный завтрак "клубного уровня" и вечерние закуски […] были удивительными. Хотя это было только в будни. Скорее всего, мы сюда вернемся. Подробнее

Если вы ищете место, расположенное около всех главных достопримечательностей, значит, это место для вас. Но будьте готовы к бесцеремонным горничным. Горничные собирались в коридорах начиная с 8 утра и орали друг на друга или разговаривали чрезвычайно громкими голосами КАЖДЫЙ ДЕНЬ нашего пребывания. Стоит выйти, они мило улыбаются и желают "Хорошего […] дня". Мы в любом случае просыпались около 8 утра, потому как у нас было достаточно много планов, но это была явная грубость и невнимательность со стороны персонала отеля, причем это выглядело очень преднамеренным. Подробнее

Очень популярный отель, учитывая его близость к Таймс Сквер. В гостинице идет капитальный ремонт (Май 2011), поэтому фасад закрыт лесами и Клубная Комната наверху закрыта. Персонал был очень любезным.

Грубый, нелюбезный персонал. В соседней комнате до полуночи делали ремонт. Строительный мусор из соседней комнаты попал ко мне. Многое в комнате не работало (не было телефонной трубки, не работал сейф). Персонал ни о чем не заботится. Я подзабыл, почему я избегаю отели сети Шератон. Теперь, я помню.

Отель Шератон прекрасно расположен, в нем есть солидного размера холл с танцевальной гостиной. Тем не менее, обслуживание в гостиной очень медленное; операторы и персонал на регистрации не дружелюбны, комнаты маленькие (но чистые). Нет автомобильной парковки, стоимость багажной квитанции непомерная. Некоторые сотрудники любезны и дружелюбны, но не достаточно. […] Другие гостиницы в центре Нью-Йорка, в которых я останавливался через hotels.com, с такой же стоимостью за номер и таким же рейтингом (3.8) были ЗНАЧИТЕЛЬНО лучше. Ставлю оценку 3. Не буду здесь останавливаться еще раз, если у меня будет другой выбор. Подробнее

The Sheraton New York was a pleasant surprise. The location was central to everything I had planned. The room was clean and a decent size, for New York standards. The staff was pleasant. I had an issue with a guest smoking in a non-smoking environment and the staff offered to move me, which I totally appreciated. I would recommend the Sheraton, New […] York towers. It is VERY pricey, but then everything in NYC is. Подробнее

Never posted a bad review before but would be remiss not to warn others. On arrival there were 36 people in line to check in and only 2 working the desk. Stood in line for 45 minutes to check in. Had reserved two rooms with two doubles. At first look could tell the beds were not doubles. No way that 2 could share the 45” wide bed. Called to rectify […] the situation and got the run around. Hotel insisted these were double beds. Finally after much hassle we were offered a room with one king bed and a chaise. Not paying NYC prices so that someone can sleep in a reclining chair. We had booked non-refundable rooms so we were stuck. Spent a very uncomfortable night. Final insult came when we went to pick up our car from the valet. Again, the line was unbelievably long and moving at a snail’s pace. It took 1 ½ hours from time we got in line until they brought our car. Told by the desk that they don’t own the garage even though the Sheraton doorman directs you to the garage which is part of the hotel building and has a sign that says Sheraton, they refuse to own it. I’ve stayed at Sheraton’s all across the country with no problems. This place gives the brand a bad name. Any place that had competent management would have more staff to accommodate their guests. I am pretty easy to please and have come to expect some hitches while traveling but this experience was the worst. Do yourself a favor and go elsewhere. There are tons of better options for the same price nearby. Подробнее

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The hotel was walking distance to Times Square and Central Park and many attractions in between. The hotel was very clean and nice and the price was reasonable. We had one problem with the room and they immediately addressed it. We left behind a video game and the shipped it back to us within a few days. We would definitely stay there again.

Checked in early so you're forced to pay $3.25 per bag to hold your bag until the room is ready. $66 for the night to park my "over sized" vehicle. Room was small but clean and cozy. Construction issues from earlier reviews thankfully were over. Door was paper thin so you heard everything going on in the hall.

Loved it...the whole family loved it and we would stay there again in a heartbeat

Very clean, very comfortable and PERFECT location.

the room is little bit to small and price is too high

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Room was a little small. But this is New York City. Hotel was great, service was great. I would stay there again. I would also recomend the club foor suits on the 44-50 floors.

It was a nice hotel. I was only disappointed at all the scaffolding outside. They must be currently renovating the front. I know it has to be done sometime but it was a turnoff. The inside was great and everything I needed. Very clean. My personal trainer husband tried the gym and thought it was great for a hotel.

I was at Sheraton New York for 2 days and overall I think it was a great experience. The room was nicely lit and very modern appearance. If I get the chance I would definitely return to stay at Sheraton again.

The hotel was a pleasantly great hotel choice. We get into NYC on a regular basis but generally avoid the Time Square area. We had a special event in the area and were happy to find that this hotel had great rooms, services and helpful employees. THE PARKING on the other hand was HORRIBLE. Plan 30 mins to an hour in advance if you want your car. The […] attendants are good, but there are only 2. You would think that at check out time there would be extra staff on hand for the dozens of people leaving, but nope. We waited around 45 minutes for our car when we checked out. Getting the car parked on arrival also took 20 minutes because there was a car parked in front of the entrance. If you stay here come by taxi, shuttle, train, fly etc. but don't drive and park there. The parking situation was a horrible beginning and end to an otherwise awesome stay. Подробнее

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The hotel was a a pleasant surprise not knowing exactly how far (walking distance) everything was. We were able to get around to Time Square, Central Park, 5th Ave shopping and a variety of restaurants and bars. We didn't have time to really hang out at the hotel, so I assume that everything is fine. The only thing I didn't care for was the thin walls […] or the loud guest in the neighboring room. They were so loud that we had a hard time sleeping the first night. The good thing for us was they checked out the next day. Подробнее

The location of this hotel is great. Other than that, we were somewhat disappointed with our stay. We had to call every day to have an adequate number of linens supplied to our room, and the response was not prompt. The front desk staff were somewhat discourteous as well.

We were unimpressed with the hotel. In the 4 days of our stay, housekeeping did not finish making one of the beds, or wet towels were left on the bathroom floor, or the towles were not replaced.

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TV didn't work

It was alright. It took over 2 hours to check in which was terribly disconcerting.

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The Sheraton NY Hotel &Towers was the perfect starting point for our visit. They accommodated our request of same-floor rooms(2), and entire staff polite. Lounge was great for meet/greet,cocktails before and after events. Conveniently located to everything! My second visit,will def be my future choice!

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I stayed for 5 nights from Friday to Tuesday. Our bedroom was just off the elevator area and I could hear people getting out of the lifts during the night. On the Monday morning at 6.40 I was wakened by the sound of a machine directly outside my room. When I investigated it was a workman laying black plastic sheeting on the carpet to protect it. Workmen […] had arrived to renovate the corridor and a large plastic sheet was hung at the beginning of the corridor to screen the work. I couldn't go back to sleep with noise of work and voices. This continued for next 2 mornings even though I was assured by a work supervisor that it wouldn't. I was offered another room by the receptionist but didn't want the inconvenience of moving when we had settled in. This was the 18th floor and I had been assured on check-in that all the rooms were decorated. They didn't mention this work which was obviously pre-planned. I returned to Ireland exhausted after my stay here. Подробнее

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Not sure why this place gets such a bad wrap from people. Great location. Fair amount of room by NYC standards. The staff was always ready to help. Planning on staying here next time I'm in New York City.

love this hotel, first time staying there. I will go back next time I'm in NYC!

The rooms were small but the service was great. The location was awesome - we walked everywhere!

I had stayed at this hotel years ago and it was still in beautiful condition. I did notice that they had renovated particularly the hotel rooms because they were smaller than I remember but still very nice. I would most definitely be back!

This is my third stay at Sheraton New York after trying several other hotels in Times Square and the only place I will stay in the future. Location, price, cleanliness, large rooms is why.

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unfriendly staff average hotel , all you are here is cattle to be herded in and out .

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